Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Gary F - July 2, 2020
Verified Purchase
Very simple repair
Watched the video..easy part replacement...seems to have fixed the problem...very happy...saved diagnosis and install costs...
★★★★★
★★★★★
Gary O - June 29, 2021
Verified Purchase
Easy Repair. Part fit perfectly.
The part was very easy to install; the online video I found helped alot. I am not a handy person, so I was proud that I was able to do this myself in a short time.
★★★★★
★★★★★
Ian P - November 4, 2021
Verified Purchase
Just what was needed
Fast inexpensive delivery.
★★★★★
★★★★★
Raymond J - August 30, 2018
Verified Purchase
Fixed my icing issue on the freezer floor
The part arrived the next day, the supporting video was very helpful. This was a relatively easy fix.
★★★★★
★★★★★
Paul C - January 14, 2020
Verified Purchase
Fantastic Service!!
The part fit perfectly and was easy to install with the supplied video. Crazy fast service from these guys despite the fact that it was during the Christmas Holidays. I ordered the part at around 2 pm and the part was on my doorstep at around 11 am the next morning, and I live in the interior of BC! I was so impressed.
★★★★★
★★★★★
John L - August 3, 2022
Verified Purchase
Easy repair. Was impressed this was a product improvement part too.
This was an OEM part and was better than the grommet that used to be there. Fridge has worked very well for a month now.
★★★★★
★★★★★
Connie W - December 5, 2019
Verified Purchase
Fast and easy repair, quality part
Easy to install replacement part, simple video to follow. So satisfied with my fix. Part arrived in 4 days, so quickly for where I live.
★★★★★
★★★★★
Michael K - May 5, 2021
Verified Purchase
worked as expected
The part was new; fit as per video instructions. I turned my freezer to number one, left fridge at number 4. Put a heat gun on medium in freezer and shut the door for ten minute increments. Everything defrosted in about fifteen. Reset back to 4 and no further problems
★★★★★
★★★★★
René G - January 9, 2021
Verified Purchase
correctly feasible
the video helps in this repair, however the place to operate is not easy for a non manual unexperiment . The base that receive connector is delicate to do, be awere if you have a hard time to disconnect the old connection you could break the base of the water pan.
★★★★★
★★★★★
Michael S - May 21, 2020
Verified Purchase
Easy Repair, Great Part , Worked as expected
Part came quickly and was easy to install
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Customer Repair Stories
Average Repair Rating: 3.6 / 5.0, 11 reviews.
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Water leaking from bottom of refrigerator onto floor
The video on website is very good and explains everything in detail. Just follow the directions. This is EASY!!!!
Other Parts Used:
Jack from DINUBA, CA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
108 of 123 peoplefound this instruction helpful.
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Freezer icing up .
Watched Partselect video of P-trap installation.Removed water line & back cover& disconnected wires to water solenoid .Removed old drain tube & old problematic rubber funnel. Used contact cleaner to clean rubber residue from drain line and used a little silicone to aide reassembly. Job went well thanks to video.
Other Parts Used:
Rich from Lansing, IL
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Wrench (Adjustable)
17 of 19 peoplefound this instruction helpful.
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freezer icing up no cold air circulation to refrigerator
unplugged the unit pulled it away from the wall removed the lower panel removed the drain installed the new replacement . removed the wiring harness and replaced it with the new one replaced the panel and plugged back in
The frost free drain behind the freezer compartment clogged and water collected in the bottom of the freezer and eventually came out the door on the right front of the refrigerator.
The other instructions and the video provided by Parts Direct are pretty good with instructions, but they omit two steps. First, if you have an ice maker, you will need to unplug the connector on the back side of the panel you remove at the back of the refrigerator to access the drain tube. Just unplug it and you can move the removed panel to the side without disconnecting any of the water lines. Second, the instructions say to just reconnect the "bottom end" of the new p-trap drain to the drain pan at the bottom of the refrigerator. They don't tell you there are two places to connect the new p-trap to the drain pan. The original tube/trough connected to the one at the back of the drain pan on the left (viewed from the rear of the refrigerator). At first, it looks like the new p-trap won't reach to it for the connection, but if you look closer, there is another connector to the right of the original one that the p-trap connects to properly. Replacing the drain trough with the new p-trap was actually pretty easy and would only take about a half hour. Add another half hour to give the refrigerator coils a good cleaning as they will need it now that you can reach them. The real time consumer, 3 to 4 hours, is needed to use a hair dryer to melt and clear the ice from the condenser at the back of the freezer so the water can drain. Just take your time and all the ice will eventually melt and drain out so the new p-trap will work properly.
Other Parts Used:
David from ROSEBURG, OR
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
8 of 9 peoplefound this instruction helpful.
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leaking water onto floor
replaced the poorly designed "duck bill" drain with this P trap. Very simple repair done by accessing through the back of the refrigerator. The video on this website walked me right through the repair. It did however fail to mention that the ice has to be removed from the inside. I had to remove the drawer face and pull outs. Then the ice maker and back panel are removed. I used a heat gun and screwdriver to chip and melt the ice build up. If one had the luxury of having another refrigerator to move food in to you could just unplug the unit until the ice melts.
Other Parts Used:
Mark from ALTO, MI
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
7 of 8 peoplefound this instruction helpful.
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Freezer iced up
Let the ice in the freezer melt while installing P trap drain tube
Other Parts Used:
Dale from MECHANICSBURG, PA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
3 of 3 peoplefound this instruction helpful.
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Water not draining to pan. It caused an ice build up under the freezer draw
Remove the grate at the back of the refrigerator. Remove the existing drawn tube. Replace the exiting drain tube with the updated drain tube. Check to see if water was draining properly. Replace the grate. Sit back and have a beer.
Other Parts Used:
Rich from WINSTED, CT
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Pliers, Screw drivers
3 of 4 peoplefound this instruction helpful.
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Easy fix for Whirlpool refrigerator
I followed the video provided by Part Select. I also let the refrigerator stay unplugged overnight with all the doors open. This p-trap kit has fixed the leaks out of the front of the refrigerator. There is no ice build-up in the freezer. Perfect!
Other Parts Used:
John from MABLETON, GA
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers, Screw drivers
2 of 3 peoplefound this instruction helpful.
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Fridge was leaking water because of bad drain
Switched the drain out using the video tutorial Fixed the problem Have had no more drain issues
Other Parts Used:
David from NEWTON, NJ
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
1 personfound this instruction helpful.
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condensation line backing up freezing in freezer compartment. ice maker freezing up into inlet tube.
replaced condensation tube with upgrade thawed freezer compartment so outlet hole was free of ice. that means pulling back compartment open to verify the hole is indeed free of ice. the ice maker on the other hand was freezing up solid, replaced solenoid config. as recommended by the tech. still same scenario. turned freezer temp up as far as it would go past recommended temp, which is 4 above zero F. still same results water cup that feeds the tray freezes solid then water runs all over a freezes until you cant get the tray out to work on it. moral to that story it didn't work.
Ask our experts a question about this part and we'll get back to you as soon as possible!
33 questions answered by our experts.
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HAROLD
September 15, 2017
Ice builds up on the trough at the back of the freezer then spills onto the freezer floor and eventually onto the kitchen floor. Any idea as to the cause?
For model number KBFS25EWBL9
Hi Harold,
Thank you for the question. It sounds like the P-Trap might be blocked or needs to be replaced. The p-trap drain tube kit may also be known as the duck bill, or the drain pipe. The function of the p-trap drain kit is to carry the water that has formed during the defrost cycle to the bottom of the refrigerator, where your drain pan is located.
Hope this helps!
66 peoplefound this helpful.
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Robert
August 29, 2017
Need information on part that brings defrost water to pan to evaporate. Do you replace old part with new design
For model number GI6FARXXB03
Hi Robert,
Thank you for your inquiry. Yes, this part has been redesigned by the manufacturer but should still work with your model according to your model information. I hope this helps. Good luck with your repair.
12 peoplefound this helpful.
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Patricia
December 6, 2017
Please advise how we may obtain this part. Our refrigerator is leaking onto the floor. The freezer is holding ice in the bottom under the drawer. Thank you in advance for your help with this matter.
For model number KFXS25RYMS1
Hi Patricia,
Thank you for your question. To purchase this part, you may order it online on our website, through one of online chat sessions or by calling our customer service line and anyone would be happy to assist you. I hope this helps. Thank you and have a great day!
11 peoplefound this helpful.
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David
October 23, 2017
Condensation tube appears to be clogged...water builds up on bottom of freezer and then onto floor. what do you suggest?
For model number FRS6LF7JB3
Hi David, Thank you for the question. I suggest replacing the P-Trap tube if you are not able to clean the tube out. Hope this helps!
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Larry
November 6, 2018
The above Whirlpool refrigerator is leaking water under the bottom freezer door. I saw on you tube that it is probably the defrost drain duck bill. Will the p tube drain kit work? Also do i need to defrost the refrigerator to do this?
For model number GZ25FSRXyy2
Hello Larry, thank you for your question. Yes, the P-Trap Drain Tube Kit
PartSelect Number: PS8691807 will work with your unit. You don't have to defrost the unit to replace the P tube, but we would recommend defrosting the unit to be sure the majority of the frost is gone in the unit. I hope this helps!
8 peoplefound this helpful.
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Philip
April 24, 2019
There is ice build up on the bottom of the freezer, which eventually leaks onto the floor.Will the new drain tube with the "p" trap fix this problem? Thank you.
For model number 10672003010
Hi Philip, thank you for your question. It could if that is what the issue is. When you are having temperature problems in your fridge, there are a few parts that could cause the issue. You can use a multi meter to test most of the parts. Make sure you cut power to your appliance before doing any repairs or tests. First you should test your defrost thermostat. Place the thermostat in ice cold water for 2-3 minutes after removing it from your appliance. It should be reading 0 ohms to be working correctly. Another part to check would be your defrost heater. Remove it from the appliance. It should be reading anywhere between 0 - 50 ohms to be working. You could check your temperature sensor. To find the correct reading for this part you will have to refer to your tech sheet that comes with your appliance. You can usually find this tech sheet behind the bottom grille of your fridge on either the right or left side. These are the most common parts that cause this issue in your appliance. So it is suggested you check them first. I hope that helps. Good luck with your repair.
6 peoplefound this helpful.
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Larry
November 28, 2018
Do i need to defrost the refrigerator before installing new p-trap, part number w10619951?
Hello Larry, thank you for your question. If the channel is frozen, or clogged you will want to defrost the unit before replacing the trap. If not, you can replace it without defrosting. There is also an installation video at the following link
https://www.partselect.com/PS8691807-Whirlpool-W10619951-P-Trap-Drain-Tube-Kit.htm
I hope this helps!
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Ed
February 27, 2020
My bottom freezer was getting ice buildup in the bottom, as i was unaware of your company i ordered an update kit on line which did not fit. The problem being that the drain tube at the top has a small ring around it about 1/32 in dia. While i could get the nylon tube adapter over it the drain itself will not fit over the larger diameter created by the ring and fit to the top. I was going to order one from you but want to be sure i won't have the same problem. In comparing both drains on line they seem identical.Any help or advice would be greatly appreciated.
thanks,
ed
For model number Maytag # MBF1953YEB3
Hi Ed,
Thank you for your question. The part number listed under your model number for the drain tube kit is PS8691807. If the there is ice buildup at the drain tube, there is likely debris in it preventing water from draining. The water will pool on the floor and then freeze. The drain tube will need to be either cleaned out or if it is damaged, it will need to be replaced. To place an order for the part you may order it either online, by visiting our live chat sessions, Monday to Friday from 8AM to 4PM EST, or by calling our customer service line at 1-888-738-4871 and anyone will be happy to assist you. We hope this helps. Thank you and have a great day.
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Jean
November 4, 2022
My fridge/freezer was leaking and there was ice build up on the freezer compartment floor. I came to this website and saw that this was quite a common problem and generally fixed by replacing the P trap. I ordered the part and replaced the P trap as per the video (thank you for that!). After one week I see that ice has begun to build up again on the freezer floor so it doesn’t appear the replacement P trap has fixed the problem. It hasn’t leaked out yet but I’m guessing it’s just a matter of time. What would you suggest is wrong? What would be my next step be that I could do myself instead of calling a repair man. The appliance is 10 years old. Thank you.
For model number KBRS19KTWH
Hello Jean, thank you for contacting us. We would recommend checking the door gasket and making sure it is properly sealed. Sometimes dehumidification of leaking warm air can cause the issue of ice build-up and leaking. It also looks like your refrigerator is not defrosting properly. We would recommend checking the defrost thermostat, part number PS11743535, and the defrost heater, part number PS11738606. Please also ensure that the drip pan, part number PS11756973, is not damaged and is placed correctly. Please reach out to customer service if you need help placing an order. Glad to be of help!
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