Average Repair Rating: 2.6 / 5.0, 2 reviews.
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originall shock was broken
disconnected the power and water supply.
removed the back panel.
unscrewed the contol board that blocked access to the bottom of the shock absorber.
pulled the original pins out with pliers while pressing in the piece that prevents it from working its way out.
removed the shock absorber.
placed the new shock absorber in the bottom mount, put soap on the pin for lubrication and pushed it through the hole. Put the top of the shock absorber in its place and placed the other pin in.
replaced the control board and replaced the rear panel.
disconnected fm water supply and electrical ckt move washer fm beneath dryer (stacking config.) removed back, found 2 broken shocks (round type) and 1 broken spring (left looking from back). checked online for parts and found your site. ordered and waited a few days.
back on task, removed controls (lower left corner) to reach pins, removed front lower panel, removed pins and broken remains of both shocks. removed broken spring. left remaining spring to keep tub suspended.
back on task when parts arrived. installed shocks --note that it was not clear that there are 2 shocks in each package (so i order 2 pkgs and now have 2 extra shocks --for next time it breaks away ;-)
crafted a 'hanger' with 10ga wire and 2x4 to permit tub to be supported and/or suspended without unduly stressing new components. attached both shocks being careful to follow instructions about alternating direction and orientation in relation to plastic bushing on the shock mounting points. removed remaining spring and used short length of 10ga wire to pull spring into position and lock.
re-assembled back and front cover... re-attached control circuit. moved closer to water and electrical supply and tested through 2 cycles --no problems found.
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2 questions answered by our experts.
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Sterling
December 14, 2019
We are in search of the pins to assist reinserting the spring around the bellow. Do you know where those can be found or have a suggestion for an alternative? Thanks in advance!
Hi Sterling, We would be happy to do some research to find you the correct parts. However, we need your model number and the brand name to locate any information on this. Model numbers can be short or long, and could have a mixture of numbers and letters. Thank you for your question and good luck with your repair!
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Denise
October 14, 2019
My washer shakes only during the spin cycle. Would this be the part i need?
For model number fafs4272wl0
Hello Denise, thank you for your question. We would recommend replacing the shock absorbers which are PartSelect Number: PS8689635 and the pins, which are Part #: PS417323 if they are broken. I hope this helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS417323
Manufacturer Part Number: 131268300
