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48 questions answered by our experts.
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Tim
January 16, 2018
I need to replace the upper and lower dishracks. Can you get me the part numbers please.
For model number FDB421RFR4
Hello, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS10062929 for the upper rack and Part Number: PS8760885 for the lower rack. Hope this helps!
16 people found this helpful.
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Charles
February 12, 2019
What part number is the lower rack ,does it have wheels,is it white? Do you have this part?
For model number 66515705891
Hello Charles, Thank you for contacting us. The part number for the lower rack is PS11727812. It does include wheels however it has been upgraded to stainless steel to aid in slowing corrosion. Hope this helps!
8 people found this helpful.
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Linda
January 17, 2018
I need a bottom replacement rack. Do you have one for this model? How much ?
For model number GSD3210ZZ3AA
Hello Linda,Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is Part Number: PS3486947. Please enter the part number in the site search for current prince and availability. Good luck with the repair!
3 people found this helpful.
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Bronson
January 31, 2018
What lower basket can i order for this model (triton) that is no longer manufactured?
For model number GSD5560G00SS
Hi Bronson,
Thank you for your question. You cannot order a part that is no longer manufacturer. However you do not have to worry about that. The lower basket on your model is still being made. I have listed that part down below for you. Good luck with your repair.
I need a lower rack. Is there a replacement available.
For model number GSD970P-48
Hello John, Thank you for the question. I looked up the part and it is listed as No Longer Available/Discontinued. There is no part substitutions listed. My suggestion here would be to call the manufacturer and see if they can provide you with a substitution for these part numbers. Hope this helps!
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Mr.Brown
February 4, 2018
Hi there, (model gsd1235tww) in need of a lower flat rack. Thanks
For model number GSD1235TWW,GSD1205TBA
Hi Mr Brown,
Thank you for your question. The dishrack you have referenced in your question to us should be the correct part for your appliance. I hope this helps. Thank you and have a great day!
1 person found this helpful.
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Roberto
March 4, 2018
Do you have the lower dishrack with wheels for my model?
For model number GSD2100VWW
Hello Roberto,
Thanks for your question. The part number PS3486947 is the lower dishrack with wheels compatible with your model.
I hope this helps.
1 person found this helpful.
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Pete
March 16, 2018
Will your lower rack part number ps3486947 work with my model dishwasher and does it come with wheels.
For model number Kenmore Elite 665.16914001
Hello Pete, Thank you for your inquiry. We do not show this part as compatible to your model. The correct lower dishrack for your model is W10780925, the wheels do come with it. Hope this helps!
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Linda
October 7, 2017
Hello. Is GE's dishwasher model gsd4060j00ss the same as wd28x10284 or ps3486947?I need to order a lower rolling rack and keep running into the wd and ps models every time i type gsd4060j00ss. Are these all the same parts? Thanks in advance!
For model number GSD4060J00SS
Hello Linda, thank you for contacting us. The number starting with WD is GE's manufacturers part number, the PS number is our Part Select part number, they both reference the same part. This would be the correct part for your model. Hope this helps!
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Gary
November 4, 2017
Will p/n ps3486947 (wd28x10284) fit GE model gsd4000k00bb?
For model number GSD4000K00BB
Hi Gary,
Thank you for your inquiry. The lower dishrack is coming up under your model number so it will work in your dishwasher. I hope this helps. Thank you and have a great day!
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Part Videos
Replacing your General Electric Dishwasher Dishwasher Lower Dish rack with Wheels
Customer Repair Stories
Average Repair Rating: 4.5 / 5.0, 31 reviews.
What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
lower rack took one min. take out old slide in new
upper rack a little tricky had to remove end caps on rack arms to slide rack out to replace rollers. end caps are not snapped in they have a lever in the track that is part of the cap if you twist it a little cap will slide off. total time for this part 15 min.
The bottom rack was a breeze since it wasn't attached to anything. The more difficult task was removing the plastic rail guard for the top rack. With some elbow grease and ingenuity, I finally figured out that it must be tilted prior to being popped out of its socket. Follow the same procedure after replacing the rack.
The repair only required me to lift out the old unit and set the new rack into the dishwasher. I was pleased that there was nothing to put together. The rollers were already attached. It took longer to open the shipping box than to do the installation.
Other Parts Used:
John C from Indianapolis, IN
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
21 of 24 peoplefound this instruction helpful.
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racks had rusted but dishwasher still worked perfectly
bottom rack was easy as just pull out and replace. Upper rack had to move front part of the brackets to pull out rack which did require some figuring out but I did finally get it and once I figured out one side the other was easy.
The top dish rack was not an exact replacement, the side shelf did not fit and the center spray did not fit. I ran into much more trouble removing the the top rack than I had thought. I used the old wheels and it finally went on but the other mentioned problems remained.
Followed the instructions and it was easy. Made the washer seem brand new!...It is the best solutions for a small budget. We used CLR to wash out the washer workings and it really left a sparkle on the dishes... I am so glad you don't change the models so much that parts can't be exchanged when they wear...
Lower Rack- removed old rack and slid new rack in place. Upper Rack- Removed the 2 plastic stops on rack slides using pliers to squeeze,turn slightly, & pull out carefully not to break them (although your company also carries those if I would have broken them). I then removed old upper rack, slid new upper rack in, pushed plastic stops back in rack slides and was finished
Just took the old rusty rack out and put the new one in its place.
Other Parts Used:
Oria from Scottsdale, AZ
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
9 of 13 peoplefound this instruction helpful.
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Some of the ends of upper & lower rack were exposing rusting metal tips. White coating wear, expose metal, leading to rust.
Rolled bottom rack out and lifted out. Replace lower rack by simply setting new rack on rollers and push inside dishwaher. Top rack required removing plastic end clips on both sides of upper rack arms. Little bit struggle to remove but once out, old upper slide out of arms. Installed new upper rack on arms and push retaining clips back in. Job complete.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Roch L - December 11, 2020
Verified Purchase
It was an easy repair. Easy to find on their website just enter the model number and there it was
Delivery was estimated at three weeks to my surprise it arrived in one week well packaged good condition and it was a perfectly in the dishwasher.
★★★★★
★★★★★
Maria E - March 12, 2019
Verified Purchase
Easy repair and fits but not the part shown on the website and a few small problems
The part came very quickly. We were surprised that it was not the same rack as shown in this picture (which is what we were replacing.) The spacers are different. Still fits and overall works well. A few slots are not properly aligned, therefore some dishes sit a little too close to each other. Also, the wheels in the front should be 3/4 inch, as shown in the picture. The model we received has all 1/2 inch wheels and so the rack is somewhat unstable when pushed in or pulled out. However, given the age of the dishwasher, we were happy to find a replacement part.
★★★★★
★★★★★
Maxine L - March 12, 2019
Verified Purchase
Easy repair
Received the part fast and no trouble installing it. Thanks for your help in locating the part
★★★★★
★★★★★
DAVE L - December 19, 2018
Verified Purchase
Great part. Perfect fit
The rack came so quickly and fit perfectly! Would highly recommend this site to a friend
★★★★★
★★★★★
Betty T - October 31, 2018
Verified Purchase
Ouch
The part came fast, but it was the wrong one. Hubble thought he could make it work. He could not. Still am hand washing dishes.
★★★★★
★★★★★
Karen A - September 4, 2018
Verified Purchase
Really easy to install
The dish rack was much better quality than the original that came with our dishwasher. Was delivered faster than expected.
