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Mark
August 15, 2019
What would cause the cooktop to stop working? All of the cooktop controls and cooktop are not working. The oven and all of the oven controls are working fine.
For model number 790.4101
Hi Mark, thank you for your question. I would suggest you check your wiring harness for any damages. Your elements are connected to a switch that controls them. Those pairs are all individual, so for them all to go out at once I would think that something had to have happened to your wiring. However if your wiring is fine then it might be that all your switches and all your elements may need to be tested to see if they are in working order. You will need a multi meter to be able to test the parts. The first part you will want to check is your radiant element. It should be reading between 0 - 120 ohms to be working correctly. The other part to check would be your infinite (or surface burner) switch. When you remove that part from the appliance, connect each probe from your multi meter to the prongs and then turn the switch to an on position. If you get no continuity then the switch is the issue. I hope that helps. Good luck with your repair.
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