VALVE ACCESS

The E:15 error code means water is detected in the pan under the unit. There are several ways this can happen.

In this case, it was caused by a bad inlet valve. It did not close properly and led to an overflow of water inside that eventually spilled into the pan underneath the unit.

I see now why the pump keeps running after this error. In this case, it would have led to a big flood in the kitchen if it did not.

I was actually able to run the unit while broke by manually operating the valve under our sink that provides water to the unit.

Be sure to turn off breaker before servicing. Don't get shocked!

Be sure to turn off water before starting! Or, you'll have a flood.

Anyway, I just pulled the unit out (was secured by 2 screws on the sides). I lifted up the insulation material on the left side to get at the valve. Pushed a little green tab to release the electrical plug. Then, use pliers to move clamp off the white water hose on the inside. Then, pull of white hose. This was hard in my case. Took a lot of force. Then, reach behind the unit and use pliers to unscrew water hose. Now, the whole gray panel there can pop out with some force. Then, slip the old valve out and slip new one in. Reconnect hoses and clamp. Note that I put some caulk on the connector where white hose goes. Not sure if needed or not.

Good luck!

Turned off electric
Slid out unit - the water connection on this model is in the back
Disconnected the H2O hose. This valve access part is the part that connects the dishwasher to the H2O supply. The soon to be replaced part had sediment in it preventing H2O to go into the dishwasher and into the basin instead. The exploded view of dishwasher was a big help. It was a guess as to why this was happening. Now that I’ve had it apart it makes sense that this is the part that would fail after a period of time, especially if you have city H2O. My husband Bob did this repair.

Replaced the valve access. Attempt to complete cycle failed. The pump-drain was replaced relatively easily. The second attempt was successful and we’re back to normal.The parts came quickly considering the holiday rush. We are very pleased. Thank you so much.

Fairly easy repair, with the hardest part getting the appliance out of the cabinet. Kill the power and get the dishwasher out. Once out, the water inlet assembly (a large, white, opaque plastic box) is on the left side of the dishwasher, exposed and surrounded by the sound insulation. Pull back the insulation and use pliers to disconnect the small, white water inlet tube (hard to remove, you may need to pry a bit with a flathead screwdriver). Once that's off, look on the back left of the dishwasher for the valve access, which is mounted on a plastic snap-in tab. It was easiest to snap this out by reaching into the dishwasher from the side and squeezing the tab on the assembly with my fingers. Once it's out, remove the electrical connection from the old valve access by squeezing the tab. Unscrew the incoming water hose (from water service), and squeeze the clamp to remove the smaller white hose. Then go in reverse to reassemble: connect the white hose to the valve access and clamp. Connect the water service (make sure the threads take and it's solidly hand-tightened). Connect the small electrical plug. Snap the panel back into the back of the dishwasher. Connect the small white hose back to the water inlet assembly on the left side of the dishwasher and clamp. Test if you can, then put insulation and appliance back in. This totally eliminated my E17 errors.

Turned off power and water supply. Pulled dishwasher out. Disconnected the water inlet from the back left side. Swapped out the inlet valve. Wiped up the water in the bottom pan. Put dishwasher back and turned on water and power. Simple.

Repair was simple once the problem was diagnosed with the inlet valve.
Most of the work was in disconnecting the necessary lines so the dishwasher could be removed from the cabinets to replace the bad valve. Replacing the valve was easy. Reinstalling the dishwasher was just the reverse of the removal. The replacement part matched the original and solved the problem we had.