This guide rail bracket assembly, also known as the dishrack support roller, is made for your dishwasher. It connects to the tub, and allows the dishrack guide rail to move in and out. If the wheels on the bracket assembly become worn or damaged, the guide rail may not be able to slide in and out, and your dishrack will not roll out smoothly. In this case, you will need to replace the assembly.
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Troubleshooting
This part works with the following products:
Dishwasher.
This part works with the following products:
General Electric.
Part# WD12X10221 replaces these:
AP3994979, 1263932
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★★★★★
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★★★★★
★★★★★
Roberta H - January 10, 2019
Verified Purchase
Bracket
The bracket fit perfectly. The only downside was we had to take the dishwasher out to put it jn but we are back in smooth operation again.
★★★★★
★★★★★
Terry R - November 18, 2018
Verified Purchase
Fast delivery
Parts came fast, hope to get a few more years out of dishwasher.
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Customer Repair Stories
Average Repair Rating: 3.2 / 5.0, 3 reviews.
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The upper rack kept falling of the guiderails
Pulled the washer out and removed the insulation, took old rollers and brackets off, switched out gaskets and put the new ones in
manual labor.. And a little help from Milwaukee power tools.
Other Parts Used:
Michael from Gwinner, WI
Difficulty Level:
Really Easy
Total Repair Time:
More than 2 hours
Tools:
Screw drivers
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Montez
March 5, 2019
I am ordering the upper rail guide assembly for my GE dishwasher. When you order the part does it just come with 1? Or do i need to order 4 to replace all of them.
For model number GLDA690MWW
Hello Montez, Thank you for the question. The Guide Rail Bracket Assembly is sold individually. Thank you for your inquiry, good luck with this repair!
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Debbie
December 30, 2019
We ordered new guide rail brackets but they did not come with gaskets. I don't see the gaskets available on your website. How do i get new gaskets to insure a tight seal when the guide rail brackets are replaced?
For model number GLDA696P01SS
Hello Debbie and thank you for writing.
There are no gaskets available for your model, it is just the guide rail bracket and rollers. We hope this helps. Please contact us anytime if you require further assistance.
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