GE WD28X25960 - COMPLETE LOWER SERVICE RACK ASM | PartSelect.ca
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COMPLETE LOWER SERVICE RACK ASM

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PartSelect Number PS12749241
Manufacturer Part Number WD28X25960
Manufactured by GE

This part works with the following brands: General Electric.

This part works with the following products: Dishwasher.

This part fixes the following symptoms: Not cleaning dishes properly

Customer Repair Stories

Average Repair Rating: 4.9 / 5.0, 14 reviews What's this?
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nathan from commerce, MI
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
WD35X21041, WD28X25960, WD35X21041, WD35X21041
Lower rack began rusting and wheels broke off.
Pull old rack out, slip new one in!
One thing i did was order wheels and studs as i was unaware they lower rack came fully equiped with all wheels,studs, and flip up dish dividers. So if your replacing the rack no need to order the wheels! The diagram made it look as if you only et the wire rack and not all the added pieces.
173 of 239 people found this instruction helpful.
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Warren from Stillwater, MN
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Screw drivers
Parts Used:
WD35X20994, WD28X10391, WD28X25960, WD12X10304, WD12X10054, WD12X10391
Top and bottom rack were rusted thru
Bottom rack - slide the old one out, slide the new one in. The rack came came with the wheels, so I didn't use the replacement ones.
Top rack - remove the rail end caps - they will likely break so order new ones. Slide the rack out. Remove the rotating spray arm and then remove all the brackets. I was able to re-use the old brackets and didn't need the replacements. Install the old brackets on the new rack, install the spray arm, and slide the new rack back into the rails. The new top rack also came with wheels installed, so I didn't use the replacement ones. Once the rack is back in the rails, install new rail end caps. Put them in sideways and facing into the washer. Straighten the caps and turn them into place. Be careful with the rail caps - they break easy and are expensive. Make sure they hold the top rack in place, and that's it.
29 of 41 people found this instruction helpful.
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Helga from Wayland, MA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
WD35X21041, WD28X25960
Lower rack on my dishwasher had rusted out, due to use, wear and tear, normal use
I took out the old rack and put in the new rack. Took about 20 seconds tops. But I had thought I needed to order the wheels (8 of them) and the wheel attachments (8 of those, too) separately because when you go to order the rack, it is suggested that you buy those, too. But the rack came with all the parts I needed so I ended up returning the stud rollers. Very happy with the product and the friendly service.
17 of 19 people found this instruction helpful.
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Gabriel from La Mesa, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver, Screw drivers
Parts Used:
WD28X10391, WD28X25960
The wire cage began rusting
The bottom rack just pulls out so that was an easy replacement. The upper rack required a 1/4" nutdriver to remove the sprayer from the rack and a slot screwdriver was used to remove the tab that was holding the rack to the slide arm. Total time, 10 minutes tops!
12 of 17 people found this instruction helpful.
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MONICA from ENCINITAS, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
WD28X25960
The bottom rack had broken wheels and rusted prongs
Exactly as described by a previous reviewer. I pulled out the old rack, put in the new rack and just moved over the cutlery rack.
11 of 12 people found this instruction helpful.
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HARRY from PORTVILLE, NY
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Parts Used:
WD28X10410, WD28X25960
Replacing rusted dishwasher racks
Lower assembly only require removal and replacement without tools. Upper assembly required screw driver and pliers to install water wand from old rack to new rack.

The most surprising aspect of this repair was the short 36 hours that it took from order placement to product receipt.
8 of 10 people found this instruction helpful.
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Scott from pleasanton, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Nutdriver
Parts Used:
WD28X10410, WD28X25960
Wire basket rusting.
The Lower Rack was a simple swap. The Upper Rack had a tube and rotating sprayer that had to be removed and installed on the new rack. I used a nutdriver to remove a few screws and reinstall them on the new unit. Very simple.
4 of 7 people found this instruction helpful.
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Jim from Palatka, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
WD28X25960
Old rack was rusted out and missing most of the wheels.
Easiest repair ever. My new rack arrived in three days, opened the box and slid it in. Better quality than the original. Excellent service!
2 of 3 people found this instruction helpful.
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Todd from Johnsonville, NY
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
WD35X21041, WD12X10262, WD28X25960, WD35X21041
Lower rack rotted and wheels fell off
Simple replacement. Also note lower rack comes with all wheels attached
2 of 3 people found this instruction helpful.
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Daniel from San Diego, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Pliers, Screw drivers
Parts Used:
WD28X10142, WD28X25960
Racks got nicked and rusted out
Both upper and lower come complete w/combs. Bottom Rack asm the only thing I transfered was the the silverware holder. The new bottom comb pattern in 180 deg out from what orginal came with and they give you a sticker to place inside next to model and ser#. The upper Rack asm I had to transfer the spray wand and assemble and the two glass goblet stem holders.
1 person found this instruction helpful.
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