Ask our experts a question about this part and we'll get back to you as soon as possible!
3 questions answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Michel
March 10, 2023
Fridge & freezer don't cool, Cooling fan is running below, I've changed the thermistor & now the capacitor. What change I try next? Or should I just scrap this 4 or 5 yr old fridge.
For model number ART318FFDW03
Hi Michel,
Thank you for your question. If fresh food and freezer sections of your refrigerator are too warm and you have replaced the thermistor and the capacitor, there are some parts that you will need to check to see which one is causing the issue. We recommend checking the condenser fan motor, the evaporator fan motor, the electronic control and harness and the defrost heater. We have included a link from our website that you may reference on how to check these parts. Once you have determined the part you need, please call customer service. We look forward to hearing from you!
refrigerator does not shut off & it freezes food in the refrigerator compartment. Thermistor checks out ok. What else should we check? Thank you
For model number ART318FFDW03
Hi Bruce, thank you for reaching out. Based on the description, we would recommend checking the door gasket if it damaged. If that is not the case, then you may need to replace the control board, part number PS12745754, to fix the issue. The control board manages the functions of the refrigerator, such as cooling and defrost times. Good luck with your repair!
Was this helpful?
Thank you for voting!
Scott
September 1, 2021
Will this replace w10643378
For model number WRT318FZDB01
Hello Scott, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS12745754. The w10643378 has been replaced with WPW10643378 and they are not listed as compatible parts for the model number provided. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Was this helpful?
Thank you for voting!
< Prev
1
Next >
✖
Ask a Question
Ask our experts a question on this part and we'll respond as soon as we can.
