( Grid squares measure 1x1 inch )
Customer Service Representative

Get in touch, we're here to help!

Daily 8am - 9pm EST

customerservice@partselect.ca

CNTRL-ELEC

$182.95
  Special Order
PartSelect Number PS12745077
Manufacturer Part Number W11368631
Manufactured by Whirlpool
Troubleshooting
This part works with the following products:
Whirlpool.
Part# W11368631 replaces these:
W11100742, W11177740, W11353080
Back to Top
Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

1 question answered by our experts.
  • 1
Sort by:
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Carolyn
October 21, 2021
You helped me find the part numbers that I may need. The dishwasher had lit up 3 of the small marks above 'sanitized' for two washings. The next time no lights would come on. We took the door off and found that there is power to the control box. We plugged the electric back in and we didn't hear the drain pump. According to a video that tells us that the control board is bad. Is this true? If it is, is there a way to test the user interface? It is great that you answer questions!
For model number KDTM354DSS5
PartSelect logo
Hello Carolyn, Thank you for reaching out again. Yes, this would normally indicate the Control Board is defective. Only way to test the Board is to check to see if 120 Vac is going to and from the board. This can be checked with a multimeter. We hope this helps!

Was this helpful?
Thank you for voting!
  • 1
Model Cross Reference
This part works with the following models:
PartSelect Number: PS12745077
Manufacturer Part Number: W11368631
Brand
Model Number
Description
Whirlpool
KDTM354DSS5
Customer Service Representative

Get in touch, we're here to help!

Daily 8am - 9pm EST

Contact Customer Service