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Jim
October 21, 2017
My french door refriig is making this humming noise almost like a winding sound , but cools and freezes well . Could this be my evap motor?
For model number WRF757SDEMOO
Hello Jim, thank you for contacting us. It could be the evaporator fan/motor causing that, you can remove the back panel in the freezer to inspect it. Also check the condenser fan on the back of the fridge near the bottom by the compressor. Good luck with the repair!
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Randal
March 18, 2022
Does this include the defrost thermostat. Can the defrost thermostat be purchased separately.
For model number wrf736sdam14
Hello Randal, thank you for writing. The evaporator motor does not include any thermostat. The Defrost function is controlled by the Electronic Control Board part PS11765181. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
Freezer isn’t freezing. Thermistor honed out ok and that button clipped on the copper tube was 60 ohms
For model number WRF989SDAH02
Hi Clifton, thank you for reaching out. We would suggest making sure the freezer door is sealing properly. If the issue remains, the problem might be with the evaporator fan motor, part number PS11755853. Checking the evaporator motor for continuity using a multimeter might help. Good luck with the repair!
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Jimmie
December 27, 2023
Freezer is working fine but the fridge isn't getting below 40° F
For model number WRF997SDDM00
Hello Jimmie, thank you for the question. We would recommend checking the damper control assembly, part number PS11751058, to fix the issue. We hope this helps!
My freezer is forming frost in the freezer, what part needs to be replaced?
For model number WRF736SDAM11
Hi Jeanette, thank you for your question! Freezer frost occurs when moisture comes into contact with the evaporator coils inside your freezer and then freezes. The most common culprits of frost buildup include a damaged or worn-out door seal. We recommend checking the freezer door seal, part number PS5573760, to fix the issue. Good luck with your repair!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11755853
Manufacturer Part Number: WPW10514110