Secondary Dual Water Inlet Valve

Hello David, Thank you for the question. On this Model the water valve is in the upper ceiling inside of the refrigerator. To access the valve. you will need to unplug the refrigerator to disconnect power. Next open both doors. Remove the top shelves. Remove the ice box fascia using a flat blade screwdriver and pull out bottom of fascia to release the upper tabs. If your ice box has a revised ice box fascia with a heater, you will need to disconnect the fascia heater wiring harness. Next remove the water filter. Using a ¼” nut driver remove the two screws from under the water filter door. Starting from the ice box side, place a flat head screw driver between the water reservoir cover and refrigerator liner creating a gap to place your hand between the two. Working from left to right, slide your hand between the water reservoir cover and refrigerator liner to release the snaps. Remove the water reservoir cover by sliding it forward and disconnect the LED lighting connector. This should expose the valve. Hope this helps!

Hi Todd, Thank you for your inquiry. There is a video on our website that you can reference on how to install the water inlet valve. You will find the video under part number PS3497634. I hope this helps. Thank you and have a great day!

Hello Doug, thank you for your question. Open the doors and remove the shelving from the right side of the fridge compartments. Depress the tab on the cover then bend the cover outward to remove. Then use a flat head screw driver to depress the tabs to release the lower access panel. Release the center retaining clip to remove the upper access panel and then you will have access to the valve. I hope this helps!

Hello Bernie and thank you for writing. You should check the tubing and see if you might have a hairline crack somewhere. We hope this helps. Please contact us anytime if you require further assistance.

Hi Jim, thank you for reaching out. The water inlet valve requires a minimum of 20 psi to shut off properly. If the water pressure is too low, the valve may not close fully once the power is shut off. As a result, the valve will leak water into the ice maker and cause the ice maker to overflow. Check the water pressure to determine if it is at least 20 psi. If the water pressure is sufficient, the water inlet valve is likely defective. The valve may not shut off all the way or may be stuck open, causing water to leak through the valve. If the water pressure is sufficient, but the ice maker is still overflowing, replace the water inlet valve, part number PS11753251. Good luck with this repair!

Hello Kevin, thank you for reaching out. Based on our understanding, the issue is most probably with the ice maker assembly, part number PS17215831. We would recommend replacing it to solve the problem. Glad to be of assistance!

Hello Shane, thank you for contacting us. Based on our understanding of the issue, we would suggest checking the water inlet valve, part number PS11753251, to fix the issue. We hope this helps.

Hi Ray, thank you for reaching out. Based on our understanding, we would suggest checking the water inlet valve first. Make sure that the water inlet valve screens are not clogged. If it is fine, the issue could be with the water filter, part number PS11722126. You may need to replace it to fix the issue. We hope this solves your problem!

Hello Alexandre, Thank you for the question. If the Valve is not opening to release water, we suggest having it replaced. We hope this helps!