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Mark
January 23, 2020
The freezer works but the refrigerator isn't cooling. What is needed to repair this situation?
For model number WRB3220BW00
Hello Mark, Thank you for the question. We suggest checking the fan at the back of the freezer to make sure it is running and circulating the cold air to the Fresh Food Section. We hope this helps.
All the water is collecting at the bottom of the freezer and the drip pan is dry could it be the orange clip I believe that warms the pipe to allow water to flow to the drip pan
For model number Wrf535smbm00
Hi Uriah, thank you for your inquiry. Based on the description, you may have a clogged drain tube. We would recommend cleaning the drain tube. If the drain tube is not clogged, then the funnel, part number PS8759745, may have got blocked. We would suggest checking the funnel to fix the issue. We hope this helps.
