Troubleshooting
This part works with the following products:
Refrigerator.
This part works with the following products:
Whirlpool, Maytag, KitchenAid.
Part# WPW10257451 replaces these:
W10257451
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Dean N - February 13, 2021
Verified Purchase
Damper
Part fit perfectly
Douglas S - July 11, 2020
Verified Purchase
KitchenAid Refrigerator Repair
Finding the correct part on the website was easy. The ordering process was straightforward. Shipping costs were reasonable and the part arrived promptly.
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Customer Repair Stories
Average Repair Rating: 3.9 / 5.0, 1 reviews.
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Fridge too cold. Food freezing. Water line frozen. Running too long.
Removed 2 screws holding cover (one on left; one behind air filter on rear wall), removed cover, removed styrofoam duct, unplugged and removed old damper. The styrofoam duct broke slightly during the removal process. This was easily fixed with some 3M spray adhesive. While the adhesive dried, I packed the air passage between the fridge & freezer with paper towels to help the fridge cycle a bit (this worked surprisingly well). After finally installing the new damper and repaired styrofoam duct, the fridge went right back to freezing the food again (I soon realized this was caused by a VERY SMALL air leak where the new damper mates with the flange located on the freezer). After making a gasket with some self adhesive1/8" thick weatherstripping and applying it to the damper, things are back to normal operation.
Other Parts Used:
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John from DALLAS, NC
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
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Tools:Nutdriver
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Questions and Answers
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Vance
April 26, 2019
My freezer works fine but the refrigerator is not cooling at all. This is in an rv so it is not always running. Once we turn it on, you can hear the compressor running but no air is coming into the fridge. I also don't hear the fan running. I was wondering how i could test to see if it was the damper or the evaporator fan motor? Or, something else entirely. Thank you for your time.
For model number WRF560SMYM04
Hi Vance, thank you for your question. There are a few parts that could cause the issue. You can use a multi meter to test most of the parts. Make sure you cut power to your appliance before doing any repairs or tests. First you should test your defrost thermostat. Place the thermostat in ice cold water for 2-3 minutes after removing it from your appliance. It should be reading 0 ohms to be working correctly. Another part to check would be your defrost heater. Remove it from the appliance. It should be reading anywhere between 0 - 50 ohms to be working. You could check your temperature sensor. To find the correct reading for this part you will have to refer to your tech sheet that comes with your appliance. You can usually find this tech sheet behind the bottom grille of your fridge on either the right or left side. These are the most common parts that cause this issue in your appliance. So it is suggested you check them first. The other parts to check would be your evaporator fan motor and your damper. I hope that helps. Good luck with your repair.
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HENRY
April 26, 2024
FRIDGE AIR FLOW DAMPER OPENS FOR A FEW SECONDS AND CLOSES AND AND OPENS AGAIN CONSTANTLY. THE FREEZER IS OK BUT FRIDGE IS TO WARM 6C TO 8 C. DOES IT MEAN THE DAMPER IS FAULTY AND SHOULD BE REPLACED?
For model number KFFS20EYMS01
Hello Henry, thank you for contacting us. Yes, a malfunctioning damper control assembly can most probably cause this issue as it controls the cold airflow from the freezer compartment into the refrigerator compartment. We would recommend replacing the damper control assembly, part number PS11751310, to solve the problem. Glad to be of assistance!
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11751310
Manufacturer Part Number: WPW10257451
Manufacturer Part Number: WPW10257451
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