Product Description
Control Panel with Touchpad - White Specifications
Electronic board is not included.
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Troubleshooting
This part fixes the following symptoms:
Will Not Start
This part works with the following products:
Dishwasher.
This part works with the following products:
Kenmore.
Part# WPW10243210 replaces these:
W10243204, W10243210
Customer Reviews
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Alex Rispoli R - January 11, 2023
Verified Purchase
Solved my problem
Easy to install and solve my problem.
Alex B - October 27, 2022
Verified Purchase
new part - works perfectly
Arrived quickly. Expensive but the dishwasher is worth repairing.
Kevin L - March 31, 2021
Verified Purchase
AWESOME!
Buttons on the front slowly quit working from being it cracked and moisture getting in. Cracks were from the 10 years of use. Awesome dish washer from the day I bought it. This new front panel turned it into a brand new washing machine!
Philip C - July 30, 2020
Verified Purchase
Excellent Customer Service
Received the part quickly and was able to remove the failed part install the new panel within 10 minutes. I had reviewed several YouTube videos prior to ordering the part and was confident that it was well within my DYI capabilities, When I ordered the panel I explained the symptoms of the failure and the agent was confident that my assessment was correct. I will have PartsSelect as my "go to" when any of my appliances need attention.
Vida M - September 2, 2018
Verified Purchase
As expected
Received the part very fast, and was able to install it with the help of a YouTube video. Easy, fast, and half the price of someone fixing it. Now my dishwasher is working like a new one :)
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Customer Repair Stories
Average Repair Rating: 3.8 / 5.0, 1 reviews.
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My Kenmore dishwasher quit running after about 8 years of service and it would not start up again. We hand-washed dishes for over 10 months and drip-dried them in the busted machine.
Got on line at PartSelect and provided the requested Model and Serial numbers. I also used YouTube to "armchair" diagnose the symptoms and reviewed several suggested fixes. Our "touch panel" containing all the control buttons had deteriorated over the years, and I speculated that this panel could be the problem. Since the dishwasher is a few years old and has had heavy use, I also assumed that the thermal sensor would be bad, or at least at the end of its life. Since one LED on the control panel still worked, I knew the unit had power going through it. So I removed the upper latching mechanism and touch panel screws and pulled the panel apart to inspect it for signs of burning, corrosion and possible deterioration. The electronics looked good so I cut the power at my main household electrical panel and proceeded to disassemble and unsnap the inside covers. Then I disconnected two electrical connectors and carefully unfastened the electronics ribbon. I snipped two wires leading to the thermal fuse, replaced them with a new sensor (spliced the two wire feeders with electric nuts) and put that back in place. Then I snapped the new touch control panel back together, replaced the protective cover, and the screws I had removed. I re-energized the house electric panel and-- WALA --the dishwasher sprung back to life! I'm probably slow and methodical, but it took me about 30 minutes to disassemble and reassemble the unit with the new parts. It's great to have the machine back in service, and the tab was only about $160.
Other Parts Used:
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William M. from CANTON, OH
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Difficulty Level:Really Easy
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
5 of 7 people
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Questions and Answers
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Ken
September 19, 2017
Does the touch pad # 11750923 come with the ribbon to connect to the control board # wpw10285179 ?
For model number 665.13484k902
Hi Ken,
Thank you for contacting us, yes the Control Panel with Touchpad - White comes with the electrical ribbon that plugs into the control board connecting the touch pad to the board.
Good luck with the repair!
3 people found this helpful.
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Jon
October 10, 2017
On the dishwasher, several of the touchpad buttons no longer light up and when pressed nothing changes. Is the problem the touchpad or the electronic control board?
For model number Kenmore 665-13742K603
Hi John,
Thank you for your question. It seems like it would more likely be an issue with your touchpad. You can test that part though. Removing it from your board. Test the ribbon terminals between 6 and 10 with a multi meter. There will be a little arrow or indicator on one side of the ribbon to let you know which one starts as terminal 1. I hope that helps. Good luck with your repair.
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Leanne
July 18, 2023
Hi. Our lights have been intermittent and now our power button will not come on so the dishwasher will not work. Our appliance tech says it is the ribbon and we need a new control panel. Will this part work for this model? Thanks!
For model number 66513472K902
Hello Leanne, Thank you for writing. The Control Panel with Ribbon for this model is only made in Black now PartSelect Number PS11748912. We hope this helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11750923
Manufacturer Part Number: WPW10243210
Manufacturer Part Number: WPW10243210
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