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Todd
March 13, 2020
The issue: The keypad controls are inoperative on the Jenn-Air stove. The parts diagram (control panel parts, item 7) on your webpage (for wp8507p231-60) depicts buttons/keypad controls to the left and right of the display however the part shipped has no such buttons (keypad controls), i don’t see the keypad(s) as separate part numbers. What is the correct part number and how do i return the one purchased? Thanks for your help!!
For model number JDS9860BDB21
Hello Todd, thank you for your question. The item# 7 is just the electronic board that sits behind the control panel touch buttons. The touch buttons are part of the control panel, and this part has a ribbon connector that connects into the board. The panel and touch panel in black is PartSelect Number PS11750326, white is PartSelect Number PS11750325. I hope this helps.
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Ryan
December 21, 2022
Hello, my jenn air range is not maintaining the oven temperature like it should. I replaced the oven temp sensor and didn’t change it. Do you know if this board is the next thing to try? It preheats fine, but after that when it only shows the preheated temp, the oven actual temp cools off 50 degrees, if u cancel bake and set again, the oven does shows that is has cooled off until preheated again. Thanks
For model number Jds9860cdb01
Hi Ryan, thank you for reaching out. We suggest that you check the bake element, part number PS11752540, oven door gasket, part number PS11749287, and the control board, part number PS11745982. If you require assistance to place an order, please contact customer service. We hope that helps!
The control panel is no longer illuminated. Everything works on the control panel when buttons are pushed, except there is nothing illumintaed. It is as if the lights are burnt out. Part# WP8507P231-60. Is this the part needed to correct the issue?
For model number JDS9860CDS01
Hi Stuart, thank you for the question. Yes, the most likely cause of this issue is a faulty electronic control board, part number PS11745982, which may need to be replaced. We hope this solves your problem!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11745982
Manufacturer Part Number: WP8507P231-60