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Jeffrey
December 13, 2018
Hello i was doing wash last night and the cycle stopped on drain/spin and locked the door i had to take off kick plate to reach up and open door with white tab i unplugged the washer hit pause/cancel twice and the washer powers on but when i hit start the machine won’t turn on and cycle? Is this a control panel problem? Or do i need a new door/latch module please help? Thank you
For model number Wfw9400sw01
Hello Jeffrey, thank you for your question. We would recommend testing the latch contacts for continuity. If you don't have continuity on the latch it has be replaced. Usually if the latch fails you would get an error code as a certain point once the start button is pressed. If there is no power to the control panel and the latch is tested and is functioning normally, the board would have to be replaced. I hope this helps!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11745076
Manufacturer Part Number: WP8183229
