Ask our experts a question about this part and we'll get back to you as soon as possible!
5 questions answered by our experts.
< Prev
1
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Edward
August 11, 2017
The broiler came on while baking, i believe, without any outside input and would not shut off. It is hard wired so i shut it off at the breaker. Twice prior to this, when the oven wouldn't come on, running the self clean returned it back to normal so i tried it but changed my mind when the readout signaled get professional repair and gave a telephone # that gets you to Dell tech service because the whole stove was getting hotter & hotter i tried to cancel the cleaning cycle and it did relent but the broiler element still wouldn't shut off. Question : Do you stock the part t need or know what part or parts i need ?
For model number JES9750AAB
Hi Edward,
That is a good question. There are a few parts that you will need to check to see if they are causing the issue. You may have to check the oven control board, the thermostat and both the bake and broil elements. Sometimes the elements may short out and if they are not working correctly they can cause this issue. I would use a multimeter to check the continuity of each part to see which one is causing the issue. I hope this helps with your repair. Thank you have a great day!
3 people found this helpful.
Was this helpful?
Thank you for voting!
Reed
July 31, 2018
Started beeping with no code.Shut off breaker several minutes didn't fix.Cleaned touchpad,no good.Range is 14 years old.What,other than control board/touchpad,could cause this?
For model number jes9750aab
Hello Reed, Thank you for the question. very sorry but the beeping would indicate a defective control board. I looked up the part and it is listed as No Longer Available/Discontinued. There is no part substitutions listed. My suggestion here would be to call the manufacturer and see if they can provide you with a substitution for these part numbers. Hope this helps!
2 people found this helpful.
Was this helpful?
Thank you for voting!
Ken
January 2, 2019
The oven has beeped and given an error code of f1-c a couple of times. Turning off the breaker re-sets it. Sometimes the door locks too. Also, i notice when trying to re-set the time a couple of the number buttons do not work. Is it the control panel? Is it something i can replace my self (i am somewhat handy) or do i need to call a repairman?
For model number JES9750AAB
Hi Ken,
Thank you for your question. The issue may be the control panel and touchpad. For the buttons that do not work, try running a hair dryer on low heat to see if this helps to get the buttons to work. If not you will need to check both the control panel and the electronic control board to see what is causing the issue as well as the connections between them. I hope this helps. Thank you and have a great day!
Was this helpful?
Thank you for voting!
James
December 2, 2019
I tried to use the oven and it would not heat up . Had a repairman come out he believes it to be the control panel again and i turned it on just 2 days ago and it worked what might be your thoughts
For model number Jes9750aab
Hello James, thank you for your question. It could be caused by a faulty control panel or control board, or it might just be a loose connection between the touch panel and the board. I hope this helps.
Was this helpful?
Thank you for voting!
Darrin
March 10, 2024
Does part number 74005745 fit on all of these models: JES9750AAW (White); JES9750AAB (Black) and JES9750AAW (Stainless)? Our control pad on JES9750AAW (White) is malfunctioning and we are ok to replace wiht a different colour panel)
For model number JES9750AAW
Hi Darrin, thank you for reaching out. Yes, the part you mentioned is compatible with the models you mentioned. You can replace it with the white control panel. We hope this information is useful!
Was this helpful?
Thank you for voting!
< Prev
1
Next >
✖
Ask a Question
Ask our experts a question on this part and we'll respond as soon as we can.
