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Troubleshooting
This part fixes the following symptoms:
Door latch failure | Door won’t close | Will Not Start
This part works with the following products:
Dishwasher.
This part works with the following products:
Whirlpool, Kenmore, Roper, Estate.
Part# WP3380854 replaces these:
AP6008234, 3368953, 3370260, 3380854
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Shawna T - April 23, 2021
Verified Purchase
Great part and service!
The repair was relatively simple, the part was exactly what I needed and the shipping was crazy fast!
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Customer Repair Stories
Average Repair Rating: 2.1 / 5.0, 3 reviews.
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Broken latch on dishwasher prevented operation
Photograph or diagram how the wires connect to the switches before taking out the old assembly. I could have salvaged switches from the old assembly by pulling out the white pins (and avoided buying the new switch kit). There's only one way the pieces go back together, so the wire connections are the only point that required special care and attention.
Other Parts Used:
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Thomas from Dunwoody, GA
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Difficulty Level:Easy
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Total Repair Time:15 - 30 mins
-
Tools:Pliers
134 of 198 people
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Broken latch on dishwasher prevented operation
Broken latch on dishwasher prevented operation
Door Latch Bolt PS11741367 replacement instruction.
There are no instructions known to mankind on this part, however I did manage said replacement through determination and beer. First I looked it up on the internet. All kind of results, except for the model I was working on. Called, very nice woman directed me to yet another YouTube presentation for another model. As this was no help, I chose to not call her back. Not her fault.
So, I did what every instruction for the other models called for, disconnect the power. Seemed like a good idea if everyone suggested it. After that, remove the inner door by removing the screws. At this point I would like to mention that I also ordered and paid for what I thought would be a set of inner door screws to replace the old and weathered ones. However, they sent me one screw.
Who in their right mind would pay $5.10 for ONE SCREW? Well, your looking right at him. I felt like I sold the family cow for a magic bean, but that’s another story.
So, without instructions, I compared the part I ordered with the one installed in the door. It matched up in many ways, with exception for the fact I would not budge from it’s position, wiggle yes, remove no. I stared at it for 10 minutes with no further progress. Something has to give. I decided to remove the cover of the electronics with the hopes and optimism of a child. It also did not want to be removed. Back to YouTube and the computer. Nothing. I stared at it for another 10 minutes. Drank a beer, and started to “horse” it off, somehow it became ajar, and was finally removed. Upon examination of the old door latch bolt, I noticed that it was attached to the electronic mass by 4 wires. I used my phone camera to record which went where with false hopes that the repair was in reach. It was either me or the dishwasher. At this point, good money was on the dishwasher.
After recording and removal of said wires, I took the entire door latch and whatever the other piece was, to a table for further study, and another beer. After said study and beer, I remembered looking at other parts, one came to mind, a small teflon rod. As I look upon the part I knew about, I noticed it was adhering to the alien part with wires by 2 small teflon rods. I found a small nail, and pushed them out of the part, and they final separated. I replaced the old part with the new one and then reversed all steps and procedures, attached wires, reattached electronic cover, screwed down the inner door, shut main door, and started a dish cycle. Works perfectly. You may ask about the expensive screw. I took it to a local jeweler, who found nothing remarkable about it. As there must be SOMETHING about it that makes it valuable, so I had it mounted and framed in a nice display case for friends and family to treasure for years to come. A real conversation piece, and one more thing to dust.
Door Latch Bolt PS11741367 replacement instruction.
There are no instructions known to mankind on this part, however I did manage said replacement through determination and beer. First I looked it up on the internet. All kind of results, except for the model I was working on. Called, very nice woman directed me to yet another YouTube presentation for another model. As this was no help, I chose to not call her back. Not her fault.
So, I did what every instruction for the other models called for, disconnect the power. Seemed like a good idea if everyone suggested it. After that, remove the inner door by removing the screws. At this point I would like to mention that I also ordered and paid for what I thought would be a set of inner door screws to replace the old and weathered ones. However, they sent me one screw.
Who in their right mind would pay $5.10 for ONE SCREW? Well, your looking right at him. I felt like I sold the family cow for a magic bean, but that’s another story.
So, without instructions, I compared the part I ordered with the one installed in the door. It matched up in many ways, with exception for the fact I would not budge from it’s position, wiggle yes, remove no. I stared at it for 10 minutes with no further progress. Something has to give. I decided to remove the cover of the electronics with the hopes and optimism of a child. It also did not want to be removed. Back to YouTube and the computer. Nothing. I stared at it for another 10 minutes. Drank a beer, and started to “horse” it off, somehow it became ajar, and was finally removed. Upon examination of the old door latch bolt, I noticed that it was attached to the electronic mass by 4 wires. I used my phone camera to record which went where with false hopes that the repair was in reach. It was either me or the dishwasher. At this point, good money was on the dishwasher.
After recording and removal of said wires, I took the entire door latch and whatever the other piece was, to a table for further study, and another beer. After said study and beer, I remembered looking at other parts, one came to mind, a small teflon rod. As I look upon the part I knew about, I noticed it was adhering to the alien part with wires by 2 small teflon rods. I found a small nail, and pushed them out of the part, and they final separated. I replaced the old part with the new one and then reversed all steps and procedures, attached wires, reattached electronic cover, screwed down the inner door, shut main door, and started a dish cycle. Works perfectly. You may ask about the expensive screw. I took it to a local jeweler, who found nothing remarkable about it. As there must be SOMETHING about it that makes it valuable, so I had it mounted and framed in a nice display case for friends and family to treasure for years to come. A real conversation piece, and one more thing to dust.
Other Parts Used:
-
Michael from Patterson, CA
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Difficulty Level:Very Difficult
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Total Repair Time:More than 2 hours
-
Tools:Pliers, Screw drivers
31 of 37 people
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Dishwasher door would not close properly and dishwasher would not come-on.
Searched various how to fix videos on your web site and YouTube.. Photographed old unit installation and wiring with my phone. Then labeled wires. I removed old latch and bolt with microswitches. Checked switches with ohmmeter which seemed to work well. Order new bolt and latch from this site . On arrival of new parts, assembled new unit using old one as model. Removed micro switches from old unit and installed them on new one. Confirmed switch function with ohmmeter. Installed replacement latch/ bolt. Closed circuit breaker at box and confirmed that door latch worked and dishwasher came on.
Other Parts Used:
-
Marc from Seattle, WA
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Difficulty Level:A Bit Difficult
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Total Repair Time:30 - 60 mins
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Tools:Screw drivers
8 of 8 people
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Questions and Answers
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Sharon
November 4, 2017
Do you have a video on how to fix
For model number DU810SWKT0
Hi Sharon, Thank you for the question. We do not have a video as of yet for this Door Latch Bolt but here are some steps to install the part. First disconnect the dishwasher from the electrical supply. You will need to remove the inner door panel to access the door latch assembly. Disconnect the end of the door springs from the door spring adjustment holes in the frame. Open the dishwasher door and remove the eight 8 Torx screws securing the inner door panel from the door panel.Slide the inner door panel back toward the dishwasher to disengage the locking tab from the door panel. Lift the door panel away from the door.Hope this helps!
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David
February 3, 2018
I need the repair video for the bolt latch assembly. I can't find it on your website
For model number Kenmore 665.13593k600
Hello David, Thank you for your inquiry. Although we do not have a repair video for this exact part number as of yet, I have included a link for a similar part to assist you. Hope this helps!
https://www.youtube.com/watch?v=oLZ-7Py_hFQ
![](https://img.youtube.com/vi/oLZ-7Py_hFQ/maxresdefault.jpg)
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David
October 23, 2017
How can I tell if I need the switch kit or the lever or the bracket that holds the switch?
For model number Du915pwpq
Hi David, Thank you for the question. The only real way would be to take the assembly apart to see if there is any physical damage to the bracket or the lever. Hope this helps!
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Crystal
September 25, 2019
I am having issues with my Whirlpool dishwasher is not closing or latching. Some research i think i need to replace the latch, however i see there is the latch bolt but don't know what the part that goes inside of it to force the latch is to order. It says sold separately.
For model number DU920PFGQO
Hi Crystal, you may be talking about the switch pin WP3368955, in addition to the pin there is the latch lever PS342985 and latch bolt PS11741367. Thank you for your question and good luck with your repair!
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Jack
July 19, 2023
There is a black plastic 'tounge that is broken off and I can't figure out where exactly it belongs (up/down/back/forward) but the door won't lock properly without it
For model number DU900PCDQO
Hello Jack, thank you for reaching out. The part that you are referring to is the door latch, part number PS11741367. The door latch fits on the top of the dishwasher door to keep the door closed while the appliance is running. The latch also prevents the dishwasher from running when the door is not closed, so your dishwasher may not run if the door latch has been compromised. We hope this information helps!
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Related Parts
Model Cross Reference
This part works with the following models:
PartSelect Number: PS11741367
Manufacturer Part Number: WP3380854
Manufacturer Part Number: WP3380854
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