These agitator directional cogs are commonly referred to as dog ears. They come four to a package and are usually used with direct drive washing machines.
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This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the spl...
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6 questions answered by our experts.
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Nancy
January 18, 2020
The machine was filling with water, i opened the lid to add another item to the wash, when i closed the lid, the machine starting pumping the water out (the machine had not filled to the proper depth) after the water was out, the pump continued to make a grinding noise. None of the cycle indicator lights light up. I presently have the machine unplugged.
For model number WTW4616FW1
We hope this helps. Please contact us anytime if you require further assistance.
It certainly sounds like it could be a faulty or plugged pump PS11770076, you should check for signs of damage and check if there is anything stuck in the pump or drain system., and replace and clean out if necessary. We hope this helps. Please contact us anytime if you require further assistance.
Washer fills, but when it starts to agitate, it makes very loud grinding noise. If I turn knob to “drain and spin,” it will drain and spin with no noise.
For model number WTW4616FW1
Hello Theresa, Thank you for the question. This is normally an indication the Drive Block under the Agitator is worn and may need to be replaced. We hope this helps!
I have a whirlpool washing machine (WTW4616FW1). When the washing machine agitates the basket turns as well. What would cause this? Could it be the shift actuator. How would I test it?
For model number WTW4616FW1
Hi Mike, thank you for reaching out. We have concluded that the issue is with the shift actuator, part number PS11769864, which may need to be checked. If it is faulty, you may need to replace it. We have attached a video which might help you in testing this part. We hope this helps!
Lid doesn’t lock and then the machine won’t start after it fills
For model number WTW4616FW1
Hello Gary, thank you for contacting us. The most likely solution is replacing the lock assembly, part number PS12704713. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
The bolt retaining the agitator keeps coming loose. Replaced latch dogs and used blue locktite when installing bolt. Ran machine through two loads and bolt loosened up again. Agitator???, shaft?? Bolt doesn't look worn. Suggestions??
For model number WTW4616FW1
Hi Joe, thank you for reaching out. Based on our understanding, you may have an issue with the gearcase, part number PS16220913. The bolt that holds the agitator goes into the shaft of the gearcase. You may need to replace the gearcase to fix the issue. Glad to be of help!
First pry off the cap of the agitator. Then using a socket remove the bolt that holds the plastic cup in place. Remove this cup by prying it loose from the two tabs that hold it in place. Once this cup is removed you can get to the broken cogs. Slip the new cogs into the underside of the cup, and slide the cup back down in the agitator housing using the slots on the side for a guide. (You may want to remove the entire agitator and assemble everything upside down, then flip it all back over to mount, so the cogs don't fall out). Tighten the bolt, snap the cap back in place on top of the agitator and your'e done. Easy repair.
pull off softner dispenser, pop off agitator cap by inserting straight screw driver into small slot, remove bolt inside agitator with socket wrench and long extension, pull agitator straight up off shaft, place agitator on floor, with feet holding bottom half pull top half apart from bottom half by pulling straight up, note direction of old cogs remove and replace with new, reassemble
Pulled off the dispenser. Used socket set to remove bolt. Removed entire agitator out of washer. Placed both feet on bottom of agitator and then pulled up on the upper agitator. It took some muscle due to the years of washer use. I used a flat-head screwdriver to weaken the plastic clips holding down the old bearing-driven cam. Once I got the upper agitator off, the guts were easy to pull out. Then I just re-assembled with the 3 new parts (the Cam Driven, the Dog Ears, and the Bearing-Driven Cam).
