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Randolph
January 12, 2023
Washer on spin cycle does not spin with a full load, light load or empty the washer does spin but takes a little time to get up to full speed. I am suspecting the clutch is slipping.
For model number WSM2420D3WW
Hi Randolph, thank you for the question. Washing machines spin the drum more slowly during the washing cycle and faster while draining. This is perfectly normal, as the slower spin speed will ensure the load gets mixed and cleaned properly. You will see the drum spinning faster when your washer is removing the water from the load. If you think the drum is spinning slower than it should, check the selected program’s spin speed. Make sure the load is evenly distributed. A washing machine that does not spin fast is likely experiencing a problematic drain system or objects stuck between its inner and outer tubs. When the drain system fails, excess water in the drum will prevent it from spinning fast. Likewise, stuck clothes and objects between the tubs will cause the same problem. A worn-out drive belt, part number PS265731, will also make your washer spin slowly. If the clutch, part number PS334641, wears out, it can create loud noises and also make the washer spin slowly. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.
Is there a GENERIC ( cheaper)dryer filter replacement basket that will FIT my old stackable unit??? I can not afford the GE model ??
For model number WSM2420D3WW
Hi Michelle, thank you for contacting us. We only sell OEM parts and do not recommend using generic parts, as the parts are mostly model specific and vary from model to model. According to our research, the dryer lint filter cover that fits your model is part number PS11729240. Glad to be of help!
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Bill
February 20, 2020
On a washer dryer combo no problem on the washer the dryer runs ok there is no heat looking for thermal fuse as a probability
For model number WSM2420D3WW
Good Day Bill. Thank you for your question in regards to your unit (Model Number WSM2420D3WW). Based on our research the PartSelect Number for the Thermal Fuse that is compatible with your unit is PS959933. You can order this part either online at our website www.PartSelect.com or by calling us by phone at 888-260-4310. Best Regards.
Hello Barbara, thank you for your question. The filter and the cover for this unit is Part #: PS11729240. Please enter the part number into the site for current price and availability. Good luck with your repair!
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Our washing machine had gotten stuck in the agitation cycle several times....it wouldn't cycle out of either wash or rinse, and was clogged with suds. Turns out we were using the wrong detergent, one recommended only for front-loading high efficiency washers. I removed knobs and front panel, then the two screws holding the timer mechanism in. Although it looked nearly new, clearly it didn't work. The replacement part arrived in two days, and was easy to install.- 5 screws holding the panel, and 2 on the timer. tested the washer today, and it worked perfectly.
The agitator broke free while the washer was spinning and it shredded the plastic. All I had to do was remove a little top cap off the agitator by prying it up with a screwdriver, then replacing the cap on the new agitator. Viola! Done. Very easy!
The removal and installation were self-explanatory once the part was in hand. Because the unit is in a laundry closet off the bathroom, space was limited and we had to be creative. Hence, my son's Handy Manny tool set, Turner to be exact, was perfect for holding the ground wire bolt in place from behind the dryer lid so that we could loosen the nut on the inside of the dryer lid. Of course, when I went to put the nut back on the bolt after putting the new ground wire in place, I dropped the nut in the dryer. That's when our son's Harvey the train (a Thomas the Tank engine character) came in handy. My long arms and its magnet were just the thing to get the nut out of the abyss at the bottom of the washer cabinet.
