This evaporator fan motor is located in the back of the freezer, and circulates air over the refrigerator coils. These coils will convert the heat into cool air, which is then circulated.
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14 questions answered by our experts.
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TOM
January 12, 2023
Refrigerator is 20 degrees freezer is -5 both thermistors have been replaced.
What else could it be ?
For model number WRT519SZDM02
Hello Tom, thank you for contacting us. Please check the compressor and if it is not running properly, the issue could be related to a faulty capacitor, part number PS11757023. Also, check the evaporator fan motor, part number PS11740359. If this does not help, the issue is probably related to a faulty control board, part number PS12745754. It manages the functions of the refrigerator such as cooling and defrosting. We look forward to hearing from you if you need assistance with placing an order through our 7-day-a-week customer service. We hope this helps!
Hello - My freezer temp is warm but my refrigerator temp seems fine. I put a bluetooth thermostat in the freezer to help diagnose. The freezer temp hovers around 21F (but oscillates up to ~28F every few hours). The refrigerator temp stays a steady 38-40F. I adjusted the damper in the freezer to maximum and turned the temp to max cooling but there has been no change over the last couple of days.
For model number WRT519SZDM02
Hello Roy, thank you for contacting us. The issue is probably related to a faulty capacitor, part number PS11757023, or a defective fan motor, part number PS11740359. Please check the compressor and if it is not running correctly, the most likely culprit is the capacitor and if the evaporator fan motor is not working then it is the evaporator fan motor. We would also recommend checking the thermistor, part number PS12745758. Customer service is available 7 days a week if you require assistance placing an order. Thanks again for reaching out!
About once a week our evaporator freezes up and fan starts to click on ice, thaw it out overnight and we’re good to go for another week
For model number WRT519SZDM02
Hi Ernie, thank you for reaching out. We have researched the model and would recommend making sure the door is sealed properly. If the door gasket is torn or not creating a reliable seal, or if the freezer is not shut tightly, humid air can leak into the freezer. When this humid air passes over the cold evaporator coils, it condenses and freezes on the coils. If humid air continually leaks into the freezer, it causes the evaporator coils to ice over too quickly, and the defrost cycle can’t keep up. We would also suggest checking the defrost heater, part number PS11752658. We hope this information helps!
Fridge is 52 degrees / freezer is 10 degrees
There is thin layer of frost on the back wall of the freezer. Any thoughts
For model number WRT519SZDM02
Hello David, Thank you for your inquiry. We have researched the model you have provided and we would recommend checking the following parts to fix your issue: evaporator fan motor, the capacitor, the temperature sensor, the thermistor, and the condenser fan. You can test the parts with a multimeter. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. Good Luck with your repair.
Hello Mark, thank you for contacting us. We would recommend testing the defrost heater, part number PS11752658, for continuity using a multimeter. If this does not solve your problem, the issue is probably related to the electronic control board, part number PS12745754. It manages the functions of the refrigerator such as cooling and defrosting time. We look forward to hearing from you if you need assistance placing an order through our 7-days-a-week customer service. We hope this helps!
I knew the chances of all the freon leaking out was unlikely so I looked at the wiring to the compressor and there was a capacitor and a starter/overload so i figured I would start there. I went on line and found the parts at this site and they were less than the minimum service call charge for a service tech so I figured what the heck let's give her a shot so I did give it a shot. I ordered the parts and they were there in less time than a service tech could come out and i installed the parts and guess what for 90.00 in parts and 15 minutes in time I repaired my refrigerator. Thanks guys, It took less time to order the parts than it did to make the repair so thanks, your website rocks and is very well designed so my hat is off to you guys!
The reason I repaired it myself was because the repairman that diagnosed the problem.didn't come back in two weeks. The evaporator fan sits behind a vented wall in the freezer and directs cold air into freezer and refrigerator.I removed the ice make assembly first and then the freezer wall held in place by two sheet metal nuts. Then removed wires from fan motor. Removed the fan blade from fan motor,which was press fitted on,then removed fan motor from bracket assembly(make sure and retain the two vibration rubber washers on back and front of motor. Reinstall new motor with vibration washers and press fan blade on new motor. Install in bracket assemble and reassemnble.
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
