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4 questions answered by our experts.
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Sharon
March 4, 2020
My refrigerator will chime and then turn off and not sure what to do???
For model number WRF989SDAM00
Hello and thank you for writing.
You should have at least 3 inches of air space at the back and 1 inch at the top to help dissipate heat from the coils. Insufficient space can overheat the unit, causing it to shut down. If this does not fix this problem then your condenser fan motor PS11739140 might be faulty, you should check the part(s) for signs of damage or test with a multimeter, and replace the part(s) as needed. We hope this helps. Please contact us anytime if you require further assistance.
Refrigerator and Freezer not cool enough. Condenser Fan and Evaporator Fan with entire wiring harness has been replaced and it is still not cool enough. Condenser has also been cleared of debris.
For model number WRF989SDAM00
Hello Carole, Thank you for your inquiry. You mentioned you replaced the evaporator fan, but there are two for this model, one for the refrigerator-PS8691851, and one for the freezer, part# PS11755853 which includes the defrost thermostat. We would also recommend checking the thermistor, the defrost heater, and the main control board. You can test the parts with a multimeter. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Hola un saludo cordial. Esta refrigerador cuyo modelo adjunta posteriormente presentaba falla de fugas en el evaporador y perimetral de puerta. Corregí las fugas en ambos evaporadores usando soldadura fría mastercool para refrigeración . En el evaporador del freezer 6 microfugas y 10 en el del refrigerador. Luego tuve que colocar tuberías externas porqué también tenían fugas las de retorno. Y agrege capilar a ambas con la medida de fábrica . Freezer 0,7mm y la del refrigerador no recuerdo bien. El condensador del perimetral lo sustitui por una externa de medida de 3/16 . Se cambió válvula diverter y y compresor . Ahora el freezer no alcanza temperaturas negativas y el refrigerador llega sólo a 5.4 grados centígrados . Que consejo podrían darme? Soy técnico en refrigeración e visto muy malos comentarios de este refrigerador en la web. Un abrazo espero sus respuestas y asesoramiento
For model number WRF989SDAM00
Hello Melvin and thank you for writing.
It certainly sounds like a faulty condenser fan motor PS11739140 you should check for signs of damage, and replace it if needed. We hope this helps. Please contact us anytime.
Hola Melvin y gracias por escribir.
Ciertamente suena como un motor defectuoso del ventilador del condensador PS11739140, debe verificar si hay signos de daño y reemplazarlo si es necesario. Esperamos que esto ayude. Por favor contáctenos en cualquier momento.
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B
July 24, 2023
The measured fill no longer works. When i push measured fill button, the measured fill menu appears, and i can select different amounts to dispense, but then whenn pushing measured fill to dispense theres a beep and nothing comes out. The manual push dispenser also doesnt work under the measured fill option, it only works from the main menu not measured fill.
also at the same time that stopped working, there is a beep every time a door is opened not sure if related but started at the same time.
anyone know how to fix the measured fill?
For model number WRF989SDAM00
Hello B, thank you for getting in touch. We have concluded that the issue is with the electronic control board, part number PS11765252. We hope this helps, good luck with this repair!
I used a flat-head screwdriver to pop out the old light rocker switch. Then, I unplugged the wires, plugged them into the new light rocker switch, and then popped the new switch into the hole. That's it! Lights began working again.
Purchased new motor from Partselect.com. When it arrived it came with a new rubber washer that fitted on top of new motor that was not on old motor, that how water got into old motor. However, the instruction sheet did not give info on how to access the proper way to the motor that is the door. Not wanting to damage the freezer door assy. called in a tech who made it look easy, but even he had a little problem locating access panel that was directly under the motor in the freezer side of the door. After that it was a piece of cake.
I used a flat screwdriver and released the lock tab on the bottom of the light switch, and pried the switch out, being careful to not damage the plastic around the mounting place of the switch, unplugged wiring from old switch, plugged in the new one and pushed the new switch into place. Job finished light switch now working.
