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4 questions answered by our experts.
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Terri
December 2, 2022
Is the front glass replaceable
For model number WMH2175XVB1
Hello Terri, thank you for your question. The Front Glass is not replaceable as a separate part. It is sold in the Door assembly as Complete Door Assembly - Black PS2352829, Complete Door Assembly - White PS2352830, Complete Door Assembly - Stainless PS2352831. We hope this information will help you.
Hi Don, thank you for reaching out. The cover that goes over the door is the vent grille, part number PS2350384. It is approximately 30 inches wide and 4 inches tall. We hope this information helps!
What are the part numbers for the plastic wire rack support brackets?
For model number WMH2175XVB1
Hi Melvin, thank you for your question! The right supports are part number PS11728043 & PS11728045, and the left supports are part number PS11728043 & PS11728044. We hope that helps!
MY MICROWAVE IS ABOUT 13YRS OLD. IT DOES COME ON AND SOUNDS FINE BUT IT DOES NOT HEAT. IS IT DONE FOR OR IS THERE A PART WE NEED FOR IT?
For model number WMH2175XVB1
Hello Penny, thank you for contacting us. Based on the description that you have provided, we would recommend replacing the high-voltage diode, part number PS12584264, to fix the issue. We hope this solves your problem!
The nightmare was that this microwave is installed under the cabinet....in order to get to the light bulb I had to pull out my stove then squeeze into the space between the stove and counter....my old microwave light bult was much easier to change.....Shame on Whirlpool for making this so difficult.....must be a better way to cover the light bulb so that we do not need a screwdriver to remove the door to get to the light bulb
I first went back Lowe's where I purchased my microwave in the hopes they would help in the ordering of the grill vent for my mircrowave. They advised me that they do not order parts and gave me a card of a company to call to order the part. I called the number on the card and was left on hold for 20 minutes then instead of helping me with the part I needed they proceeded to set up an appointment for someone in my local area to come to my home, order the part the later install. I knew that it was just 2 screws and bottom snaps to install and I didn't want to wait a week for someone to come to my home. I then went direct to the Whirlpool web-site and found "Partselect.com". I was unable to match my model# even though my microwave was only 13 months old but knew it was probably interchangeable with another so I then called "Partselect.com" and was just amazed at how helpful and knowledgeable the gentleman on the other end was. He found my part and was very patient in describing it to me to assure that it was the correct one. I was on the phone less than 10 minutes with him. The part came in 3 days and was the correct part:) It took me less than 5 minutes to gently snap the 2 bottom tabs in and screw in the left and right tabs on top. Thank you so much "Partselect.com" for making what could have been a timely and expensive part replacement be so very simply and inexpensive.