The drain pump and motor assembly may also be known as the washer drain pump and is a part for your washer. The drain pump helps expel water from the washing machine. The drain pump is activated after...
This hot water inlet valve is designed to regulate water flow into the washing machine during operation. Featuring a standard hose fitting inlet and a single water outlet, it opens as needed to allow ...
This washer hose with bellows, also known as a dispenser hose, is a genuine OEM replacement part for your washer. Replacing this part can be helpful if your washer is leaking. The dispenser hose conne...
This washer sensor assembly, also known as a motor rotor position sensor, is a genuine OEM replacement part designed to monitor the direction and speed of the rotor during operation. By communicating ...
This door lock assembly is a critical component in compatible washing machines, responsible for confirming that the door is securely closed before initiating a wash cycle. When functioning properly, i...
This round rubber tub seal is designed to prevent water leakage between the front and rear halves of the outer tub in select washing machines. Positioned at the junction of the tub components, it comp...
The blue plastic detergent dispenser holds the detergent and then dispenses it into the washer during the wash cycle. If the detergent dispenser is broken, lost, or if the detergent is not dispensed d...
$38.27
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Questions And Answers for WM2801HRA
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Arthur
November 30, 2022
durning rinse cycle cold water will not stop filling and FE flashing on display
For model number WM2801HRA
Hi Arthur, thank you for reaching out. The FE error indicates the washer has been overfilled. The code displays when the water level gets too high. This may be caused by a faulty Water Inlet Valve, we would suggest replacing it, the part number is PS3527431. If you need help placing an order for it, please feel free to give us a call. We look forward to hearing from you!
Hello, after the last use, the light inside the drum remained on (it usually shuts off after 10 min after the end of the cycle) and I realized that the control panel no longer worked (i.e. could not power on the machine). I shut off the breaker, it gave me back access to the control panel (all options ignited as per the usual when we power on) and I was able to wash cloths. End of the cycle - same thing, control panel remains shut off, light still on - did you ever come accross such situation? should I change the control panel? please specifiy the part number - thanks
For model number WM2801HRA
Hello Andrea, thank you for contacting us. We have concluded that the issue is with the control board, part number PS3533890. We would recommend replacing it to solve the problem. Glad to be of help!
Removed the top of the washer by removing the 4 back screws and 2 small brackets. Then I removed the front panel, this was actually the hardest part, 2 screws and 8 tabs that you pop out carefully from the top of the panel. I only disconnected the power button and was able to rest the panel on top of the washer. The rest of the washer came apart quickly just moving down the front of the washer and removing the door, latch, tub gasket, drain cover. Removing the pump was just a mater of disconnecting the drain hoses, and one clip under the drain assembly. 3 screws attach the drain to assembly to the pump and only 2 wires that are clearly marked. Reassembly is just going back through in reverse order of disassenbly. The best thing about this is that it all comes apart with a standard phillips screwdriver.
I first tested the motor per the service manual. I checked the resistance between the terminals of the 3 pin connector. It's supposed to be 5-15 ohms. The motor checked out so I replaced the main electrical board. It turns out that wasn't the problem. After a brief web search I found out that the hall sensor (which is attached to the motor stator) was the likely cause of the failure. I replaced that and everything works great now. And now I have a spare main board in case that ever fails. I also want to mention that I took the time to remove the dispenser box (where the water comes in and is directed to the different cleaning products) and cleaned it with a very strong bleach solution. It got rid of the mildew and funky smell. It seems that the fabric softener caused a lot of mildew to form inside the dispenser directly above the fabric softener tray. The bleach took care of that. This is probably something that should be done routinely to keep the mildew from forming.
Thank you for the very helpful YouTube video. After watching the video, I was able to diagnose the problem, buy the part from your website, and complete the repair. This is my personal machine - I am not a professional repairman.
