The drain pump and motor assembly may also be known as the washer drain pump and is a part for your washer. The drain pump helps expel water from the washing machine. The drain pump is activated after...
$156.41
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This valve is used for cold water, bleach dispenser and prewash cycles. It has a standard hose fitting inlet with 2 outlets facing 45 degrees to the right and one outlet facing 45 degrees to the left.
$137.96
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This genuine OEM drum seal gasket prevents water from leaking between the outer tub and spin basket of your washer. It is made of black rubber and measures 2.5 inches in diameter. If your washer is le...
$39.46
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This part is the replacement connector hose or clean-out drain hose for your washer. It is black in color and is sold individually. The connector hose drains water out of the washer if the drain cycle...
$15.68
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This drain hose plug, also known as a hose cap, is a genuine OEM part for your washing machine. This plug caps the drain hose from the pump housing, and helps prevent leaks from your washer. Before be...
$10.25
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This replacement pump filter, also known as a filter assembly, is a genuine OEM part for your washer or washer/dryer combo. Before beginning this repair, turn off the power and water supply to your wa...
$34.12
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Questions And Answers for WM2016CW
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4 questions answered by our experts.
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Nancy
October 23, 2023
When I put a small piece of stocking over the hose outlet, crude collects inside the stocking and water spews out of the hose onto the floor. If I remove the stocking I do not have any problems...the water flows out of the hose and down the drain in the wall. I was told by a plumber to put a cover over the hose (e.g. a stocking) so that crude would not clog the drain. What to do? Is the somewhat hose clogged?
For model number WM2016CW
Hello Nancy, thank you for the question. If you put a stocking over the hose, the water will flow out of the hose onto the floor. We recommend you use the drain filter. The compatible drain filter for your model is part number PS3522306. It traps lint and debris from drain water. We hope this helps.
Hello Eliza, thank you for your inquiry. Based on the description that you have provided, we would recommend checking the drain pump, part number PS3579318, to fix the issue. We hope this solves your problem!
I'm finding what appears to be strips of shredded white plastic in the drum and a burnt plastic smell. I've cleaned the door gasket area and it was ok
For model number WM2016CW
Hello Paul, thank you for reaching out. According to our research, we would recommend checking the drum lifter, part number PS12392326, to fix the issue. Glad to be of assistance!
Removed the top of the washer by removing the 4 back screws and 2 small brackets. Then I removed the front panel, this was actually the hardest part, 2 screws and 8 tabs that you pop out carefully from the top of the panel. I only disconnected the power button and was able to rest the panel on top of the washer. The rest of the washer came apart quickly just moving down the front of the washer and removing the door, latch, tub gasket, drain cover. Removing the pump was just a mater of disconnecting the drain hoses, and one clip under the drain assembly. 3 screws attach the drain to assembly to the pump and only 2 wires that are clearly marked. Reassembly is just going back through in reverse order of disassenbly. The best thing about this is that it all comes apart with a standard phillips screwdriver.
Thank you for the very helpful YouTube video. After watching the video, I was able to diagnose the problem, buy the part from your website, and complete the repair. This is my personal machine - I am not a professional repairman.
I received the locking device. I received an email from parts select with a repair video link. I watch the video and repeated the steps. Very easy and educational. Thank you for simplifying something I have limited experience doing.
