My husband took off the back of the washer and disconnected the hose that connected the pump to the main drum. He has strong fingers--did it that way--but really you need a pillars. After putting it all back together we got another weird code--E29 and the door wouldn't lock. But after turning everything off and waiting 30 minutes, the genius machine just suddenly reset itself and started working correctly. No problems since and we've done about 30 loads since then. While on the phone with Bosch, trying to learn how to clear the new code, I heard only, "We only give information to certified repairmen and home repairs are definitely not covered by the warranty." Who cares? I'm now a satisfied mom who is actually washing clothes after only two days waiting for shipping--IF I could get any repairman to my house this month I'd be surprised and not for cheaper than the price of a new washer! Thank you for your great parts:)
Turned off the water to the washer. Took the top off of the washer. Used pliers to loosen the rings holding the hoses to the valve. After the hoses were removed from the valve I popped out the old inlet valve. I put the new inlet valve in place and put the hoses and rings back on. Secured the top of washer back on the washer turned the water back on. No leak present.
Shut off water supply to washer, unplugged from power. Removed two Torx screws holding the top panel of the washer on (screws are on the back). Slid top back, then lifted up and off. Located cold water inlet valve. Squeezed hose clams with needle nose pliers and slid the two hoses off valve. Disconnected wire harness (look for push tab) from valve. With a little work figured out how to pop valve out of its opening. Installed new valve in its place and re-connected all hookups. Reattached top to washer, plugged and in reconnected water. Ran a test load, then another - no more errors!