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DIANE
December 15, 2022
We previously requested assistance re: our oven which will not heat over 285 degrees. You suggested we replace the oven sensor which we did (and thanks to your video it was easy to do!) Unfortunately, that has not solved the problem. The oven still will not heat over 285 degrees. Any other suggestions?
Thanks for your help.
For model number WFE710H0AH0
Hello Diane, thank you for your inquiry. It means your bake element has failed or the relay on your control board is bad and not sending power to the bake element. During the preheat cycle, the oven will turn on the broil element and such to preheat quicker at 30%, which is why it will rise to 285 but not get any higher. You will need to pull the oven out, unplug it, and remove the back sheet metal panel to access the terminals on the bake element. Test continuity through the element with a multimeter, and if you have no continuity through the element, replace the element, part number PS11703285. If you do have continuity, then you need a new control board, part number PS11753211. Please reach out to customer service if you need help placing an order. Glad to be of help!
Opened up the back of the stove. Unpluged the sensor. Replaced the sensor. Replace the back of the stove.
The sensor that has been replaced is not what is expected. After reading all of the instructions for adjusting the temperatures, the only temp that stays steady is when we first turn on the oven to 350 degrees. That stays steady but when I turn it to 400 it slowly goes up to 425 degrees.
I numbered every part. ex: 1 L., for first part removed left side. I used a magic marker to circle the holes and wrote the number of screws used on the part, set the srews in a separete place, so that I new where these screws went to. The cleanup was pretty time consuming, but I was able to keep my stove, when every repairman I called to fix my stove told me I was better off buying a new stove. ($600.00 stove 2 years old)Please Note: The insulation blanket needed for the entire stove is two pieces, the sides and top are one part # and the bottom and back, are another part #. I did not know this. I just purchased the top and sides. I got lucky, the back and bottom were still in good shape. So I guess I should have read the description of the part more carefully to see what it covers, before I ordered it. It took two people two hours to do the work, it was really nice to have an extra set of eyes, to remember what direction pieces of metal from the stove went. I would do it all over in a heart beat instead of buying a new stove.
Took 2 screws under front edge of smooth top. Unscrewed ground wire from back of smooth top unit. Unplugged 2 wire bundles, from back. Took bad element out , put in new one. Put back together. About 10 min's tops. Easy peasy.