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Rick
June 13, 2022
The oven ( cooktop on) light stays on all the time. It usually would be on for about half hour after cooking but now stays on constantly. I have pull the oven out and unplugged the oven for five minutes thinking that would reset the light. That didn’t work. Any suggestions what next?
For model number RF265LXTQ3
Hello Rick, Thank you for your inquiry. We have researched the model number that you have provided and the issue could be caused by the indicator light, or the control board thinks that one of the elements is on and leaves the light on. In that case you could have a faulty element, burner switch or control board. We would recommend checking the elements and burner switches with a multimeter to see if they are working properly and check for any loose connections. If you are unfamiliar with how a multimeter functions, we have videos available to assist you. We hope this helps and if you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
first I pulled the stove from the wall. Then unplugged the stove from the wall (electric stove) for safety. then I removed the middle back panel screws(2) and then the panel. I then pulled the wires off the heating element that was bad. I took the screws (2) off the heating element inside the oven. I had to use WD-40 to loosen the screws because with the heat they were really stuck. I removed the heating element and replaced it with the one I got through partselect.com. Put everything back and walla finished. Partselect.com sent me the right part at the right price and fast. No hassles at all.
Opened up the back of the stove. Unpluged the sensor. Replaced the sensor. Replace the back of the stove.
The sensor that has been replaced is not what is expected. After reading all of the instructions for adjusting the temperatures, the only temp that stays steady is when we first turn on the oven to 350 degrees. That stays steady but when I turn it to 400 it slowly goes up to 425 degrees.
I numbered every part. ex: 1 L., for first part removed left side. I used a magic marker to circle the holes and wrote the number of screws used on the part, set the srews in a separete place, so that I new where these screws went to. The cleanup was pretty time consuming, but I was able to keep my stove, when every repairman I called to fix my stove told me I was better off buying a new stove. ($600.00 stove 2 years old)Please Note: The insulation blanket needed for the entire stove is two pieces, the sides and top are one part # and the bottom and back, are another part #. I did not know this. I just purchased the top and sides. I got lucky, the back and bottom were still in good shape. So I guess I should have read the description of the part more carefully to see what it covers, before I ordered it. It took two people two hours to do the work, it was really nice to have an extra set of eyes, to remember what direction pieces of metal from the stove went. I would do it all over in a heart beat instead of buying a new stove.