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2 questions answered by our experts.
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Marcus
February 17, 2022
I read where the cooling fan can run for hours after being turned off. Is there another fan other than the convection fan? The convection fan doesn’t run when our oven is turned off. So then what hums for hours? So if the fan is supposed to cool, and the convection fan isn’t running, what causes the loud hum? Is there another fan? Help?? Thank you.
For model number PT916SM1SS
Hello Marcus, thank you for writing. The cooling fan should come on when the temperature reaches approximately 150 degrees and then it will shut off when it gets back down to around that point. This is to keep the control panel from getting too hot and damage to occur. This would certainly be an issue for the manufacturer to address. For more specialized assistance or to speak with someone about this, we would suggest calling the manufacturer. We hope this helps!
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Susan
February 13, 2024
A couple of months ago, my oven began to not heat up to the proper temp that I had it set on. If I need it at 350, I set it on 425 and hope for the best. Then a week ago, when I turned the oven off, it continued to run. I came back an hour later and it was still heating. We had to cut it off at the breaker. It hasn't done that again, but it is still not heating properly.
For model number PT916SM1SS
Hi Susan, thank you for contacting us. Based on the description you have provided, we would recommend checking the oven temperature sensor, part number PS236398. It measures the temperature inside the oven. You may need to replace it to fix the issue. We hope that helps!
I had to remove the oven from the wall because the sensor plug connction is behind the unit. Two screws hold the sensor inside the oven and then I disconnected the lead and pulled the sensor out from the front. I installed the new sensor, tightened the two screws holding it in and connected the lead. Then reinstalled the oven into the wall. Overall, a very easy repair once you get the oven out.
removed two phillips screws. Unplugged electrical connections replaced unit from PartSelect. They sent holder cover and new bulb (surprise). Great store with great directions.
Followed instructions and removed door. Loosened screws/bolts. Pulled the door apart. Removed the bracket that would hold the glass. Removed the broken glass and inserted the replacement glass. Re-assembled the door and reinstalled the door. Took all of 20 mins.
