Models > PSS28KSHGCSS

PSS28KSHGCSS General Electric - Overview

Sections of the PSS28KSHGCSS

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Module Shelf Insert – Part Number: WR71X10764
Module Shelf Insert
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PartSelect #: PS2323441
Manufacturer #: WR71X10764
This part is located in the front of the module shelf.
$31.04
  Special Order
Handle/Front – Part Number: WR12X10625
Handle/Front
PartSelect #: PS963897
Manufacturer #: WR12X10625
For freezer baskets.
  No Longer Available
Air Inlet Cover Kit – Part Number: WR49X10091
Air Inlet Cover Kit
PartSelect #: PS966602
Manufacturer #: WR49X10091
This kit includes damper, fan assembly, nozzle and gasket for nozzle. The damper and fan has been updated by the manufacturer to avoid freezing in the refrigerator. Also known as a damper assembly.
$271.68
  Special Order
Middle Crisper Pan – Part Number: WR71X38328
Middle Crisper Pan
PartSelect #: PS16619591
Manufacturer #: WR71X38328
Fruits and vegetable drawer.
  No Longer Available
PADDLE Assembly – Part Number: WR17X12889
PADDLE Assembly
PartSelect #: PS3417695
Manufacturer #: WR17X12889
$33.40
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COVER TOP PAN Assembly – Part Number: WR32X10566
COVER TOP PAN Assembly
PartSelect #: PS1483421
Manufacturer #: WR32X10566
$157.77
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Refrigerator Evaporator Fan Motor – Part Number: WR60X10318
Refrigerator Evaporator Fan Motor
PartSelect #: PS3487992
Manufacturer #: WR60X10318
The evaporator fan motor circulates air through the fresh food compartment for efficient cooling.
$158.05
  Special Order
Refrigerator Crisper Drawer – Part Number: WR32X32346
Refrigerator Crisper Drawer
PartSelect #: PS12744065
Manufacturer #: WR32X32346
This part is the replacement bottom crisper drawer for your refrigerator. The crisper drawer is used to store food items, and because it is made of plastic, it can occasionally become cracked or broke...
  No Longer Available
Freezer Basket Slide Rail, Left – Part Number: WR17X10917
Freezer Basket Slide Rail, Left
PartSelect #: PS292063
Manufacturer #: WR17X10917
The freezer basket slide rail supports the freezer basket as the basket slides in and out.
$17.87
  Special Order
HOUSING SHIELD DISP – Part Number: WR17X12500
HOUSING SHIELD DISP
PartSelect #: PS3487806
Manufacturer #: WR17X12500
  No Longer Available
COMPRESSOR INVERTER – Part Number: WR87X29409
COMPRESSOR INVERTER
PartSelect #: PS12345457
Manufacturer #: WR87X29409
  No Longer Available
DOOR DAIRY CLEAR – Part Number: WR22X10046
DOOR DAIRY CLEAR
PartSelect #: PS964883
Manufacturer #: WR22X10046
$93.59
  Special Order

Questions And Answers for PSS28KSHGCSS

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Common Symptoms of the PSS28KSHGCSS

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Fridge too cold
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Door won’t open or close
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Fridge too warm
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Refrigerator too cold
My repair experience was a little more complicated than previous posts, but nothing major. And most importantly replacing the Fresh Food Air Inlet Cover did fix my problem. Here are the steps I followed:
1. You will need to remove a minimum of the top two shelves to get access to the Air Inlet Cover. It runs along the back of the fridge and connects to a hole to the freezer side. It has a little fan inside that sucks the cold air from the freezer and diverts to the top and bottom of the fridge.
2. As mentioned in other posts, there are four screws holding the Inlet Cover in place, 2 lower and 2 upper. To get access to the lower two screws,you simply pop off the lower duct assembly (squeeze the sides). Be careful when removing and installing these screws. If you drop one into the lower duct, you will add a few more steps to the installation to remove more shelves and take out the lower duct to get to where the screw fell. Obviously this happened to me. Not difficult to do, just adds more time.
3. To access the upper two screws I had to remove the top light cover (one screw) and then slide out the top duct/diffuser assy (my name, not GE's).
4. Finally to get clearance to pull out the Inlet Cover, I had to remove the water filter and cover. When you pull away the Inlet Cover, you will see the electrical connection that is simple to disconnect.
5. After I removed my Inlet Cover, it was obvious that it was broken because it rattled and I could peek inside to see that the plastic air diverter/flapper thingy was broken.
6. One final surprise was that the replacement Air Inlet Cover did not exactly match the one I removed. The replacement only had one upper air outlet, while my old one had three upper outlets, left, right and center. I noticed there was a plastic cover over one of the side outlets on the replacement, so I just popped that off and hoped for the best.
7. The replacement Air Inlet Cover Kit came with sticky back insulation that you attach to where the Inlet Cover meet the freezer access hole to make sure snug fit to limit extra cold air leaking into the fridge side.
8. Installation of the replacement Air Inlet Cover was fairly easy, just follow the above steps in reverse and make sure you don't drop any screws.
It's been a couple of weeks since I performed this installation and my fridge has been maintaining temperature perfectly. No more frozen milk or lettuce. The wife is very happy.
Parts Used:
Air Inlet Cover Kit
  • Marc from Orlando, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
154 of 161 people found this instruction helpful.
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Water line froze, food in fridge started freezing
I knew almost as soon as I found the frozen milk that the air-flow diverter, whatever it's called, had broken. It's a plastic part that opens and closes to allow cold air from the freezer into the fridge side.

Step one: clear off the top two shelves and take them out.

Step two: remove the lower piece of the assembly. It pops straight out at the top and drops down after that. If you pull the bottom straight out, you may break the bits that holds it to the fridge wall.

Step three: remove screws holding in light, and then the screws holding in the AASM COVER FF INLET K (wish I had a better name for it).

Step Four: Unplug the unit from the fridge wall.

Installation, reverse, except maybe unplug the unit earlier.
Parts Used:
Air Inlet Cover Kit
  • Bradley from Spokane, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
33 of 37 people found this instruction helpful.
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evertthing in frige was freezing
went online to an appliance repair site and found out that this model has problems with the damper malfunctioning. went to partselect and ordered what I needed and it arrived in two days. to replace the damper you just remove the light at the top of the frige and the cover around it . the damper assembly only has 2 screws and is easy to remove.
Parts Used:
Air Inlet Cover Kit
  • justin from brownsville, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
19 of 24 people found this instruction helpful.
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