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PSB9240EF1ES General Electric Microwave - Instructions

All Instructions for the PSB9240EF1ES
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Microwave completely stopped working
Turned out the issue was easily solved by replacing a single, inexpensive fuse.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
Parts Used:
FUSE
  • Kim from Cliffside Park, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
953 of 1230 people found this instruction helpful.
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I diagnosed the problem incorrectly: based on a previous repair.
The old fuse is perfectly good. The new ones arrived within a day.
Parts Used:
FUSE
  • Ralph from Brandon, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
64 of 136 people found this instruction helpful.
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appliance stopped working -- no readout on screen
1. turned off electricity -- unplugged the unit 2. removed 3 screws on top of top vent, removed vent screen then I located the little white cylindrical fuse and popped it out with a table knife. Then I popped in the new fuse. Replaced the vent screen and screws -- plugged in the appliance and it is working again.
Parts Used:
FUSE
  • Carolyn from ARMONK, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
23 of 23 people found this instruction helpful.
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Suddenly had no heat. All else worked fine. A deep odd hum sound.
This did not fix my problem. I've ordered a new microwave.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
Parts Used:
FUSE
  • Katherine from WILLIAMSTOWN, NJ
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
15 of 16 people found this instruction helpful.
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Microwave would not heat food
First and most important - unplug AC power 24 hours before service.

I removed the vent cover above the main door, then I removed the screw which holds the control panel in place, unplugged the main connector on the control panel so I would have enough room to work, removed grounding screw from the DIODE ASSY, pulled connector off the CAPACITOR with pliers, installed new DIODE ASSY.

After installation of DIODE and the control Panel, I plugged in the AC power and allowed the CAPACITOR to charge - this takes about an hour or so, then test. Works perfect!
Parts Used:
Diode Cable
  • Robert from Dayton, NV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
17 of 23 people found this instruction helpful.
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Touch pad failed to respond to any programming effort
Went to onlin source, found a couple youtube videos then went to the GE site which had a not-too-easy that find trouble shooting guide. It was extremely helpful as it described a fuse as a fix 80% of the time for touch paid failure. I really didn't believe it would b a fuse, but it was the cheapest fix, $8. I got the fuse and was surprised to fine there are two of them on this model. I took a guess and replaced the top one ( neither fuse was black or burned to indicate a failure but the top one was a bit mor greyish). put it all back together and it works fine.
Parts Used:
FUSE
  • charles from SARASOTA, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
13 of 14 people found this instruction helpful.
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microwave stopped working
took off upper grille and touch pad and removed the old line fuse and replaced with a new fuse ...turned on it is working fine...sources of help: UTube and GE manuel
Parts Used:
FUSE
  • John from OWOSSO, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
13 of 14 people found this instruction helpful.
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Blown fuse in microwave
One small Phillips screwdriver and one fuse puller (I used cord). Unplug unit. Remove the two screws on the vent face plate. Remove the one screw on the panel assembly. Gently let hang. Pull the fuse located on the upper left wall. Replace fuse. Reassemble.
Parts Used:
FUSE
  • Frank from VIPER, KY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 9 people found this instruction helpful.
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Microwave function not working
1) Removed 4 screws securing the microwave to the cabinet.2) Slid microwave out, unplugged and placed on a work surface that allowed lower trim to hang over. 3a) Removed two screws and removed the cover on top of the oven. 3b) Unplugged high voltage plug from Magnatron. 4) Removed wires from overtemp fuse mounted to Magnatron. 5) Removed the four screws securing the Magnatron to the oven. 6) Removed Manatron. It's a tight fit, but can be done without removing anything else. 7) Replaced Magnatron. This is where I needed the magnetic part retrieval tool. The nature of a Magnatron is the use of strong magnets surrounding the tube. Getting the four screws back into place wasn't possible with just a normal magnetic screwdriver tip. I used the retrieval tool to position the screws back in place. Be sure to not initially tighten any screw completely, until they can be evenly tightened. This ensures correct compression/seating of the shielding material near the neck of the tube. 8) Reverse removal steps. Plugged in and tested microwave function on a cup of tap water. 9) Reinstated in cabinet and got a big thank you kiss from the wife!
Parts Used:
Microwave Magnetron
  • Aaron from BLUE RIDGE, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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Sparking from the magnetron
Symptom: Terrible sparking coming from the right side of the microwave even with nothing in the microwave. The part that was behind the cover was the business end of what I learned was the magnetron,

Repair process: Without appliance repair experience I went onto Google and searched for parts for my model PEB1590DM2WW. I was able to find a great parts schematic on partselect.com. At first I ordered a magnetron and while waiting for the parts to arrive I also learned that the capacitor can also fail easily as described in the other install feedback on the partsselect website. So I ordered a capacitor just in case. These convection microwaves are around $600 new so a $80 in parts is not out of line for 8 years of service.
I installed the magnetron first and turned it on. sparking immediately continued so I quickly shut the unit off. After replacing the capacitor and letting it charge for several minutes before trying to start the microwave cycle was the issue. I choose to leave the replaced magnetron as the original unit was discolored and felt the replacement was inexpensive insurance. I also learned that if the wave guide (which is a plastic/metallic composite material) that covers the opening to the magnetron is burnt or has metal melted to it as mine did it will act similar to the microwave having metal inside the enclosure and will continue to spark and basically melt the wave guide further. Replacing the wave guide was very easy as well.

I am very thankful for the knowledge base and support available from Partselect.com as they made this repair possible on my own. Thank you partselect.com
Parts Used:
Microwave Magnetron
  • Reid from LITTLETON, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Microwave does not have power at all, though outlet has power
unplugged power cable / unhooked front vent / unscrew the monitor panel / slide up to dislodge / take the fuse out and put in the new one in / fuse is located right in front of monitor panel once its open might be covered by wirings / you can unpin the cables from the panel to make it easier for you just make sure to put it back properly or you can have somebody hold the panel for you. Installing the fuse is easy waiting for the parts is crazy......
Parts Used:
FUSE
  • Ronie from BRIARWOOD, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Microwave bulb was burnt out
It is easy to repair the burnt out bulb if one has the correct bulb. Your website is very user friendly and your service is great. I was not able to replace the bulb at this time because our RV is at the repair shop for some other matters. I am sure the installation of the new bulb will go smoothly. Thanks for asking. Sharry Kiehl
Parts Used:
Halogen Lamp - 50W
  • Sharry from Lititz, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 10 people found this instruction helpful.
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Oven wouldn't sensor reheat & error code on display
I looked at the exploded pic on your web site to find the location of the sensor. Next I removed the cover by unscrewing 15 screws then swaped the sensor and re assembled! Works great! Fixing it my self I saved at least 150$ and did not have to wait all day for a repair man who probaly would not have the part on the first visit.
Parts Used:
Microwave Humidity Sensor
  • Chris from Springfield, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
4 of 7 people found this instruction helpful.
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runs but does not heat
I removed the main cover ( torx security bit required) and tested the magnetron, capacitor, diode and door interlock switches according to instructions found on the internet. The capacitor and diode tested good but the magnetron looked burnt and corroded on the tip. The magnetron I received was an exact replacement for the original. It was easy to replace the magnetron which arrived in 2 days standard shipping. I also cleaned the fan while I had access to the inside area. Hoping to get another 18 years use from the microwave!
Parts Used:
Microwave Magnetron
  • Scott from PIEDMONT, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Frost build up on bottom to ice bin and delivery chute in door creating ice blockage
Remove the ice bin.
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
Parts Used:
FUSE
  • Ronald from PONCA CITY, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
2 of 3 people found this instruction helpful.
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All Instructions for the PSB9240EF1ES
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