All Installation Instructions for General Electric Cooktop PP962TM4WW

9in portion of heating element inoperable

first ,troubleshot switch--it was ok. next,troubleshot triple element & found that the 9in portion had an open in the heating element itself ordered .new element,installed it .Works like new!

Parts Used:

Triple Haliant Element - 12 Inch

John from LEWES, DE
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Pliers

20 of 28 people found this instruction helpful.

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Center Burner of a triple element wasn't working

Been procrastinating putting in the new element but decided to do it yesterday even if it meant eating breakfast out. Twenty minutes after starting , breakfast was cooking, at home on the new element. Two screws out, switch wires, snap on retainers, replace two screws and you're done!

Parts Used:

Triple Haliant Element - 12 Inch

Richard from WOODLAND, WA
Difficulty Level:
Very Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers

10 of 13 people found this instruction helpful.

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Outer element not working

Turn off breaker to stove. Remove 2 screws in front under stove top molding. Raise stove top from front on hinges in back. I used a piece of wood to support top up while I worked on burner. Remove screws holding old burner in place. I found my problem on the old burner - the outer element had been shorted and fried. Carefully remove each wire and reinstall in new burner in proper location. Reinstall burner and stove top with old screws.

Parts Used:

ELEMENT HALIANT (DUAL)

Larry from Stevensville, MD
Difficulty Level:
Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers

6 of 9 people found this instruction helpful.

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Returned Part to your location per Returns, Reference 15681540.

Part WB30T10126 Triple Haliant Element-12 Inch was returned to you under Returns Reference 15682540. Mailed by USPS Tracking #9505 8161 4647 1005 7628 41. According to USPS, it arrived at your location Friday, Jan. 15, 2021 @ 10:49 AM. Please advise. Thank you, William Deal

Parts Used:

Triple Haliant Element - 12 Inch

William from FREDERICKSBRG, VA
Difficulty Level:
Very Difficult
Total Repair Time:
30 - 60 mins

3 of 3 people found this instruction helpful.

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Needed to replace 12 in heating element

Took a picture of the old heating element to make sure that when I replaced the new element the wires were in the exact location as before.

Parts Used:

Triple Haliant Element - 12 Inch

Steve from ELMONT, NY
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers, Socket set

3 of 3 people found this instruction helpful.

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Did not function

It’s easy to replace and you can found out the video from YouTube to follow the instructions

Parts Used:

ELEMENT HALIANT (DUAL)

Lung from PINEVILLE, NC
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Screw drivers

2 of 2 people found this instruction helpful.

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My large burner on my glass top range quit working

First I found a u-tube video on how to repair this. I found the model number of my stove and used my phone to take a picture of it. I found the part on part select.com and ordered it. It came within a few days.
Turn off electricity to the stove. There were two screws to loosen and allow me to lift the glass stove top. It did not come off and we made a stick to hold it open. Then we unplugged and removed the old burner paying attention what was plug in where, maybe 4 plug ins. Then we clipped it back in, closed the top, rescrewed the top on. Turned on the electricity. It took 10 minutes to replace. Very easy!

Parts Used:

Triple Haliant Element - 12 Inch

Jeanne from CHEHALIS, WA
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers

1 person found this instruction helpful.

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Loss of the two center burners

Removed the two sheet metal screws securing the range top after disconnecting the power. Removed the mounting clips to the old range element and installed the new one. It was an easy fix.

Parts Used:

Triple Haliant Element - 12 Inch

Christopher from CLATSKANIE, OR
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver, Pliers, Screw drivers

1 person found this instruction helpful.

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One of the heating elements wasn’t working.

I just watched the video that was on the website. It showed in detail how to replace the heating element. After watching it I was able to remove the cooktop, replace the heating element and put it all back together. The only issue I had was getting the cooktop loose but once I did everything else was easy.

Parts Used:

Triple Haliant Element - 12 Inch