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PP962BM4BB General Electric Cooktop - Instructions

All Instructions for the PP962BM4BB
1 - 15 of 18
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9in portion of heating element inoperable
first ,troubleshot switch--it was ok. next,troubleshot triple element & found that the 9in portion had an open in the heating element itself ordered .new element,installed it .Works like new!
Parts Used:
Triple Haliant Element - 12 Inch
  • John from LEWES, DE
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
20 of 28 people found this instruction helpful.
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Center Burner of a triple element wasn't working
Been procrastinating putting in the new element but decided to do it yesterday even if it meant eating breakfast out. Twenty minutes after starting , breakfast was cooking, at home on the new element. Two screws out, switch wires, snap on retainers, replace two screws and you're done!
Parts Used:
Triple Haliant Element - 12 Inch
  • Richard from WOODLAND, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 13 people found this instruction helpful.
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broken knob on gas range
pulled off old knobs and replaced with new knobs.
Only one was broken, but wanted all of them to match so ordered enough for entire range. Worked perfectly. Looks great!
Parts Used:
Surface Burner Knob
  • Carole from Grand Haven, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
8 of 12 people found this instruction helpful.
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Outer element not working
Turn off breaker to stove. Remove 2 screws in front under stove top molding. Raise stove top from front on hinges in back. I used a piece of wood to support top up while I worked on burner. Remove screws holding old burner in place. I found my problem on the old burner - the outer element had been shorted and fried. Carefully remove each wire and reinstall in new burner in proper location. Reinstall burner and stove top with old screws.
Parts Used:
ELEMENT HALIANT (DUAL)
  • Larry from Stevensville, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
6 of 9 people found this instruction helpful.
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Changed color
Remodeling the kitchen. The range had white knobs and needed black ones.
Parts Used:
Selector Knob Surface Burner Knob
  • Gary from Warren, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
11 of 26 people found this instruction helpful.
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Returned Part to your location per Returns, Reference 15681540.
Part WB30T10126 Triple Haliant Element-12 Inch was returned to you under Returns Reference 15682540. Mailed by USPS Tracking #9505 8161 4647 1005 7628 41. According to USPS, it arrived at your location Friday, Jan. 15, 2021 @ 10:49 AM. Please advise. Thank you, William Deal
Parts Used:
Triple Haliant Element - 12 Inch
  • William from FREDERICKSBRG, VA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    30 - 60 mins
3 of 3 people found this instruction helpful.
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Needed to replace 12 in heating element
Took a picture of the old heating element to make sure that when I replaced the new element the wires were in the exact location as before.
Parts Used:
Triple Haliant Element - 12 Inch
  • Steve from ELMONT, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Range Knobs were Broken
I pulled off the broken knobs and put on the new knobs. Effortless.
Parts Used:
Surface Burner Knob
  • Dennis from Fillmore, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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Did not function
It’s easy to replace and you can found out the video from YouTube to follow the instructions
Parts Used:
ELEMENT HALIANT (DUAL)
  • Lung from PINEVILLE, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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Stripped knob-could not turn on burner
Just put it on the control post
Parts Used:
Surface Burner Knob
  • LAURANCE from RIO VERDE, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
2 of 3 people found this instruction helpful.
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Glass For Electric Cook Top Broke
Secured the power to the unit. Removed the burner knobs (5)and then lifted the unit from the granite counter top. Removed the screws (14) holding the glass top on and then removed the glass from the metal base. Removed the two screws holding in the selector switch, which was broke with a new one. Cleaned the metal base and installed the new glass top on it. Screwed the new top down. Cleaned the edge of the counter top and placed the unit back in with double face sealer tape. Placed the new knobs on for the burner controls, placed power back in service, tested job completed. Harry (
Parts Used:
Selector Knob Surface Burner Knob
  • Harry from Drexel Hill, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 6 people found this instruction helpful.
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Knob Brock
Only filled this out so people know how easy it was to do business with this company and how fast I received my order even with snail mail. I would definitely order from them again
Parts Used:
Surface Burner Knob
  • Thomas from PEABODY, MA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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One of the heating elements wasn’t working.
I just watched the video that was on the website. It showed in detail how to replace the heating element. After watching it I was able to remove the cooktop, replace the heating element and put it all back together. The only issue I had was getting the cooktop loose but once I did everything else was easy.
Parts Used:
Triple Haliant Element - 12 Inch
  • Adam from WEST JORDAN, UT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
1 person found this instruction helpful.
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My large burner on my glass top range quit working
First I found a u-tube video on how to repair this. I found the model number of my stove and used my phone to take a picture of it. I found the part on part select.com and ordered it. It came within a few days.
Turn off electricity to the stove. There were two screws to loosen and allow me to lift the glass stove top. It did not come off and we made a stick to hold it open. Then we unplugged and removed the old burner paying attention what was plug in where, maybe 4 plug ins. Then we clipped it back in, closed the top, rescrewed the top on. Turned on the electricity. It took 10 minutes to replace. Very easy!
Parts Used:
Triple Haliant Element - 12 Inch
  • Jeanne from CHEHALIS, WA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
1 person found this instruction helpful.
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Loss of the two center burners
Removed the two sheet metal screws securing the range top after disconnecting the power. Removed the mounting clips to the old range element and installed the new one. It was an easy fix.
Parts Used:
Triple Haliant Element - 12 Inch
  • Christopher from CLATSKANIE, OR
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
1 person found this instruction helpful.
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All Instructions for the PP962BM4BB
1 - 15 of 18