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April 16, 2023
The ice cream is getting soft and start melting today. What could be not working properly. Also the Control Panel displays “88” instead of the actual temperature set at factory at -2 degree F. for the freezer temperature. Same issue with the refrigerator compartment temperature Control Panel display is “88” instead of 38 degree F. Thanks
For model number PFSS6PKWBSS
Hi Wing, thank you for reaching out. Based on the description that you have provided, we would recommend checking the temperature sensor, part number PS2323251. We hope this solves your problem!
Hello Kevin, Thank you for contacting us. Checking the model number unfortunately we do not have this error code listed or it can not be diagnosed without being seen. For more specialized assistance or to speak with someone about this, I would suggest calling the manufacturer of the appliance unit. We hope this helps.
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February 17, 2023
Ice is building up under the deli drawer. I've already thawed and cleared the drain line about 2 months ago. Items are also freezing toward the back of the refrigerator even though it is not overstocked. What could be causing this?
For model number PFSS6PKWBSS
Hi Nate, thank you for contacting us. We would recommend checking the following parts: the door gasket, part number PS2323273, temperature sensor, part number PS2323248, and defrost heater, part number PS2340403. We also recommend you check the drain line again for clogging. We hope this helps.
First, I have to say I live in the next state over, and I recieved the parts the next day. Yeah! OK, I removed the adjacent drawers *and the removable lower storage shelves on the doors for clearance*. Taking out the broken lid is easy. The new one is a tight fit. The right side has a raised pad on the pivot point, but the left one does not. I worked the peg (pivot point) in on the right side and slowly and carefully pushed the stationary plastic left side in slightly(and sprung the lid slightly) to get enough clearance to get in the left peg without breaking the new lid pivot. While doing this, one has to make sure the shelf immediately behind the lid is in place since there are support tabs located on it, and you will have to rework the thing if you don't get them to mate on the installation.