The agitator kit is most commonly used if the top part of the agitator is not moving correctly but the bottom is. This kit now includes all pieces shown in photo plus the thrust spacer, inner cap seal...
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
This white thrust spacer is made of plastic and is also commonly referred to as a retainer ring. It is used in the agitator assembly of many direct drive washing machine models. This is the retaining ...
This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the spl...
This water inlet valve is for washers.
The water inlet valve controls the water flow into the washer.
Unplug the washer and shut off the water supply before installing this part. Wear work glove...
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5 questions answered by our experts.
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Andy
July 7, 2021
Will not balance in spin cycle, wobbles and shakes violently. Just started doing this about a month ago. Like a spring or something that stabilizes the tub is off or missing but I can't see anything out of place.
For model number NTW4516FW0
Hello Andy, Thank you for the question. We suggest checking the Suspension Rods. The Rods center and stabilizes the tub. We hope this helps!
It’s making a lot of noise and the tub is moving a lot
For model number NTW4516FG
Hello Maggy, thank you for your question. If the unit is shaking and moving around and the noise is because of that, we would recommend replacing the suspension rods, PartSelect Number: PS11703288. If they are replaced and the noise persists, check to see if you can determine where the noise is coming from so that we can advise on the appropriate parts from there. I hope this helps!
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Christinme
March 24, 2020
My mashine does not a softener can i change this part,everything looks the same except there is no opening at the top of agitater
For model number NTW4516FW0
Hello Chris, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect #: PS1488027. Hope this helps!
my washer wont agitate i have already replaced with a new agitator kit what else could be going on ? Please help
thanks
For model number NTW4516FW0
Hi Patricia,
Thank you for your question. If your washer will still not agitate after replacing the agitator kit, there are some other parts that you will need to check to see which one is causing the issue. You will need to check the agitator repair kit, the drive belt, the gearcase/transmission, the electronic control board, the door lock assembly and the pressure hose. We have included a link that you may reference on how to check these parts. Once you have determined the part you need, please feel free to call customer service. We are open 7 days a week and anyone will be happy to assist you. We look forward to hearing from you!
Hello my washer works for washing the pivot turns without problem but when the spin happens nothing happens and the hood remains blocked
For model number NTW4516FW0
Hello Claude, thank you for contacting us. According to our research, the washing machine will not go into a spin cycle until it is drained. The drainage hose may have become clogged with debris from your clothing, or it could be kinked. We recommend cleaning the inside drain hose, part number PS1022525, and the outside drain hose, part number PS1017540. If these are bad or broken, replace them. If these are fine, the issue is probably with the drain pump, part number PS11763289. If this does not solve your problem, you may need to replace the control board, part number PS12343361. Before replacing this part, we suggest checking the door lock, part number PS11699522. We hope this information helps!
The instructions came with the repair kit, it was fairly simple and straight foward.
One bolt held the entire agitator unit in the washer, as well as held the upper and lower halves together. Once that nut was removed the two halves seperated and the plastic clutch pieces could easily be replaced wtih the new onces in the repair kit.
Very easy do-it-yourself repair! Took about 20 minutes because I was being cautious. Next time I could do it in 5 minutes.
It was a blessing that I ordered the kit, because I thought it only needed the rubber seal and the four dogs. But because the seal and dogs cost less than the shipping I decided to order the kit and its good I did because the nochage on the basket sleeve was broke off. The blessing is that the sleeve was in the kit, sp it took 5 sec to slip it on along with the rest of the kit, and after about 15 min my wife was back to work. Thanks for saving me time and money without this web site I would have bought another brand new washer, thanks. Lennis from NC.
I first pulled the softener dispenser cap off, then re-moved the inner cap/seal by twisting and pulling (it was a little stubborn, but alternating my grip from side to side while pulling was helpful). Using a 7/16" socket with an extension to reach down inside the mover, I then loosened the agitator mounting bolt. Note the amount of torque needed to "break " the bolt from the threads holding it as you don't want to overtighten it when you replace it. It doesn't require much effort to tighten it., depend-ing on the size of your wrench. I then lifted the agitator up and off its shaft by slipping my fingers under it on opposite sides of its base. Then, I lifted the mover or auger off the agitator and removed the thrust washer, cam and cam dogs. Don't worry; the illustrated instructions which are included with the new parts are quite clear and understandable. Then, I placed the new thrust washer and cam and dogs (a separate instruction sheet shows you how to assemble the cam, dogs and bearing; not difficult). Here's the only complaint I have about all this: the instructions advise you to apply agitator grease to the top surface of the thrust washer, but the grease isn't included in the kit. I used standard plumber's silicone grease which I had on hand. Hopefully, that won't be a problem. There's a part # for the grease shown on the illustration (#350849). It would be helpful if this information were given when ordering these replacement parts. You then put the auger and cam on the agitator and place the assembly back on the shaft in the wash tub and replace the mounting bolt and tighten it. Remember to not overtighten it. Then you place the inner cap/seal back inside the mover after lubricating the seal with plumber's grease or liquid soap and replace the dispenser cap. The instructions remind you that the mover is to turn only clockwise and, if that's what you have, you are finished. As a precaution, I checked the "play" (and there is some in it) in the mover/auger after assembly then checked it again after the first couple of loads we washed. It seems to be fine. Please don't let the length of this story alarm or discourage you. I'm trying to include everything which might be helpful to anyone who wants to do this. It really isn't difficult. Incidentally, it probably wasn't necessary to replace the mover/auger in my machine as it looked to be in very good condition, but I thought it wise (at another's suggestion) to replace it in case it might wear the other parts prematurely. I hope this helps somebody out there and that I didn't forget anything. Again, the parts come with very good instructions. Just don't forget the grease!