The agitator kit is most commonly used if the top part of the agitator is not moving correctly but the bottom is. This kit now includes all pieces shown in photo plus the thrust spacer, inner cap seal...
This 18 ml bottle of white appliance touch-up paint is used to cover scratches or marks on your appliance. The white touch-up paint can be used on refrigerators, microwaves, ranges, clothes dryers, an...
The point of the lid switch is for the tub to stop spinning when the washer lid is opened. It is a safety precaution just in case someone decides to stick their hand inside the washer while the tub is spinning.
This white thrust spacer is made of plastic and is also commonly referred to as a retainer ring. It is used in the agitator assembly of many direct drive washing machine models. This is the retaining ...
This is a replacement clutch assembly or cam kit for your washer. The clutch assembly is mounted on the drive shaft on the bottom of your washer. You may need to replace the clutch assembly if the spl...
This part changes the transmission from agitation to spin mode. This actuator is for washers.
Actuator shifts the splutch and monitors the position of the splutch.
These parts are the replacement suspension rod supports for your washer. They are made of plastic and are approximately 1 ½ inches in diameter. This package will come with an 8-piece set of suspension...
Ask our experts a question about this model and we'll get back to you as soon as possible!
8 questions answered by our experts.
< Prev
1
2
Next >
Sort by:
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Ruth
November 23, 2021
Lid will not lock to start washer
For model number MVWC350AW1
Hello Ruth, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number: PS3497627. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Can you please tell me the capacity of this washer?
For model number MVWC350AW1
Hi Anne,
Thank you for your question. The capacity of this washer is 3.4 cubic feet. If you have any questions, please let us know. We are open 7 days a week. We look forward to hearing from you!
Was this helpful?
Thank you for voting!
Toni
June 29, 2022
Washer will not drain or spin
For model number MVWC350AW1
Hello Toni, thank you for writing. We recommend checking the Drain Pump PS11751719, Lid Switch PS3497627, Agitator Kit PS334650. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.
Hello Freddie, thank you for your question. We have researched your model and found that the issue is probably with the Agitator Repair Kit, part number PS334650. If that does not take care of the issue, then the problem is most likely to be related to the Drain Pump, part number PS11751719. If you require assistance to place an order, please contact customer service. We hope that helps!
Our washer shakes violently when spinning even with nothing in it. What is the most likely fix. The tub seems to be slightly off center but the machine is level.
For model number MVWC350AW1
Hi Robert, thank you for the question. Your washer may be facing this issue because one or more of the suspension rods might be broken. The suspension rods help to dampen the movement of the washer tub. If one or more of the suspension rods are broken, the washer will vibrate or shake. The part number for the suspension rod is PS11703289. If the suspension rods are not faulty, then you may need to check the washer tub ring, part number PS11750502. It is a plastic ring that fits around the outer edge of the tub and helps to keep the tub in place during the spin cycle. The ring also helps to reduce vibration and noise from the washer during operation. If the problem still persists, then the issue may be due to a faulty agitator that needs to be repaired. The part number for the agitator repair kit is PS334650. If that does not solve the problem, then you may need to check the washer drive pulley, part number PS10057144, and the drive belt, part number PS11747978, for any wear and tear. We hope this solves your problem!
The instructions came with the repair kit, it was fairly simple and straight foward.
One bolt held the entire agitator unit in the washer, as well as held the upper and lower halves together. Once that nut was removed the two halves seperated and the plastic clutch pieces could easily be replaced wtih the new onces in the repair kit.
Very easy do-it-yourself repair! Took about 20 minutes because I was being cautious. Next time I could do it in 5 minutes.
It was a blessing that I ordered the kit, because I thought it only needed the rubber seal and the four dogs. But because the seal and dogs cost less than the shipping I decided to order the kit and its good I did because the nochage on the basket sleeve was broke off. The blessing is that the sleeve was in the kit, sp it took 5 sec to slip it on along with the rest of the kit, and after about 15 min my wife was back to work. Thanks for saving me time and money without this web site I would have bought another brand new washer, thanks. Lennis from NC.
I first pulled the softener dispenser cap off, then re-moved the inner cap/seal by twisting and pulling (it was a little stubborn, but alternating my grip from side to side while pulling was helpful). Using a 7/16" socket with an extension to reach down inside the mover, I then loosened the agitator mounting bolt. Note the amount of torque needed to "break " the bolt from the threads holding it as you don't want to overtighten it when you replace it. It doesn't require much effort to tighten it., depend-ing on the size of your wrench. I then lifted the agitator up and off its shaft by slipping my fingers under it on opposite sides of its base. Then, I lifted the mover or auger off the agitator and removed the thrust washer, cam and cam dogs. Don't worry; the illustrated instructions which are included with the new parts are quite clear and understandable. Then, I placed the new thrust washer and cam and dogs (a separate instruction sheet shows you how to assemble the cam, dogs and bearing; not difficult). Here's the only complaint I have about all this: the instructions advise you to apply agitator grease to the top surface of the thrust washer, but the grease isn't included in the kit. I used standard plumber's silicone grease which I had on hand. Hopefully, that won't be a problem. There's a part # for the grease shown on the illustration (#350849). It would be helpful if this information were given when ordering these replacement parts. You then put the auger and cam on the agitator and place the assembly back on the shaft in the wash tub and replace the mounting bolt and tighten it. Remember to not overtighten it. Then you place the inner cap/seal back inside the mover after lubricating the seal with plumber's grease or liquid soap and replace the dispenser cap. The instructions remind you that the mover is to turn only clockwise and, if that's what you have, you are finished. As a precaution, I checked the "play" (and there is some in it) in the mover/auger after assembly then checked it again after the first couple of loads we washed. It seems to be fine. Please don't let the length of this story alarm or discourage you. I'm trying to include everything which might be helpful to anyone who wants to do this. It really isn't difficult. Incidentally, it probably wasn't necessary to replace the mover/auger in my machine as it looked to be in very good condition, but I thought it wise (at another's suggestion) to replace it in case it might wear the other parts prematurely. I hope this helps somebody out there and that I didn't forget anything. Again, the parts come with very good instructions. Just don't forget the grease!