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Questions And Answers for ME18H704SFS
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Joy
March 5, 2020
The microwave won’t close. The door latch is intact, but whatever piece inside the door that the bottom of the spring attaches to is broken. I’m not finding any info about what to do about that.
For model number ME18H704SFS
Hello Joy, thank you for your question. The part inside the door is the Part Number: PS4229162. This part is what the spring is attached to inside the door. The microwave door key (or door latch) ensures that the microwave door closes properly while the microwave is operating. If the door key is broken, the door will not close and the microwave will not start. This a fairly easy job to do. You will need to take the screen on the inside of the door with either a butter knife or a flat head screw driver. Use one of these to pop the screen off. Don't use too much force or you will break it. This should pop off easily for you. There is a spring that attaches to the door key to the door. Remove both the spring and the current door key from the channel. What keeps the door key in place is tension. Towards the bottom of the door where the key would slide into there are what looks like hooks. Slide the key into the channel and attach the spring to the door key. Attach the spring to the bottom hook to provide tension to the key so it stays in place. Place the screen back on the door and you are done. I hope this helps with your repair. Thank you and have a great day!
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Richard
December 30, 2019
I need a replacement bulb for bottom of unit that illuminates stove top. How can I order one?
For model number ME18H704SFS
Hello Richard, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number PS4132158. Hope this helps!
The microwave will not start. This happened at the start of attempting to use the microwave. I took the 2 small thermal fuses out and tested them. One had continuity at the start. The other had a small reading of continuity after heating it up. Can you offer any suggestions on where to go from here?
For model number ME18H704SFS
Hello Freddy, thank you for contacting us. The issue is most probably with the door switch. The interlock switch is part number PS4131192, and the micro-switch is part number PS4131191. Check both of them for continuity and replace the faulty one. We hope this solves your problem!
What is the size of the glass plate? I need to replace my broken one.
For model number ME18H704SFS
Hello Ken, thank you for reaching out. According to our research, the diameter of the glass tray, part number PS4234940, is approximately 14 inches. We hope this information helps!
E11 keeps coming up om my microwave. I believe i need a new humidity sensor. My question is do i have to drop the microwave and get to the replacement part from the top or front of the unit. And is it difficult to replace?Joe
For model number ME18H704SFS
Hello and thank you for writing.
E11 This error code denotes a humidity sensor PS4224098 issue. You can see the sensor inside above your oven on the left. The microwave is designed in such a way that the sensor cannot be removed separately, so the entire panel has to be removed. We would say this needs some technical knowledge but it is not overly difficult and you might be able to find some repair videos on youtube to help you out. Such as:
https://www.youtube.com/watch?v=1pF0fTO8e4E We hope this helps. Please contact us anytime if you require further assistance.
The repair was very easy, however the bulb was not the same as the original one. The original bulb had a bright setting and a low setting, but the replacement bulb was only the low setting bulb. There was no bright and dim operation. The switch on the microwave had the duel settings.
Removed control panel, discharged HV capacitor. Removed old diode, tested to confirm failure. Replaced part. Other than the removal of the panel swapping the part was almost as easy as replacing a light bulb.
I removed the body latch assembly and found the bottom micro switch (NC) terminal burnt and loose. I replaced and working perfectly fine now. Easy diagnose and easy repair.
