Ask our experts a question about this model and we'll get back to you as soon as possible!
We may have answered a similar question already! Search questions and answers left by others using simple keywords like "fit", "broken", "easy", or "quality" to find questions that match.
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Sort by:
Prev
1
Next
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Mark - For model number M50dk
April 2, 2026
Unit defaults to 30-31rh, does not do any dehumidifying, just fan running and shuts off
Hello Mark, thank you for reaching out. According to our research, a failing humidity sensor might be sending a false, static reading to the control board. Since the unit detects a level of 30%, it assumes the air is already dry and refuses to engage the compressor for dehumidification. Replacing it might help fix the issue. The part number is PS18182870. We hope this helps!
Was this helpful?
Thank you for voting!
Prev
1
Next
✖
Ask a Question
Ask our experts a question on this model and we'll respond as soon as we can.