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Questions And Answers for LFXS28968S
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Dean
July 11, 2023
My water filter keeps popping out when water is dispensed. Am using a properly installed LG replacement filter (fully inserted and turned clockwise). Filter previously used was an off brand filter that may have damaged the plastic nubs that hold the filter in. Am unable to locate the filter assembly on your web site.
For model number LFXS28968S
Hello Dean, thank you for your inquiry. The part you are looking for is the water filter head assembly, part number PS12375499. It holds the water filter and connects the water lines to the filter. Glad to be of assistance!
1. Shut off water to refrigerator. 2. Removed bottom sheet metal cover (6 screws). 3. Removed leaking water inlet valve assembly from refrigerator (1 screw). 4. Remove water inlet tube (loosen nut) and tube back to refrigerator (pull from water valve after remove cotter pin washer). 5. Detach two electrical wire harnesses. 6. Install new water inlet valve assembly to refrigerator (1 screw). 7. Replace both water tubes to water inlet assembly. 8. Re-attach both wiring harnesses. 9. Turn water to refrigerator on. 10. Check for leaks. 11. Re-attach bottom sheet cover (6 screws).
The refrigerator had the above code and when I check on YouTube, it explained that the defrosting was not working properly. It was taking more than 80 minutes to defrost. I ordered the Temperature Sensor first and it was not the issue. I also ordered the Defrost Temperature fuse or the Thermistor. I had to defrost the refrigerator first by using a portable heater to get it done quickly. (See Youtube on how to get to the Defrosting Unit inside the freezer). The Thermistor was the wrong part. I called the Partselect and explained that the part with the heating element is one piece. (Heating Coil Thermistor or Heating Coil). By replacing that piece solved the Error Code issue. I listened to Youtube for the instructions on how to replace the Heater Coil. So if you see the Error Code dH F, you need to replace the Heating Coil, which comes in one piece and sits on the bottom of the Defrost Element.
Unplugged fridge, shut off water supply disconnected water supply from fridge. Remove screws that hold lower cover on back of fridge, removed screws holding valve assembly to fridge. Disconnect two electrical connections, remove black c-clip on out flow water line, lift fitting on outflow line side and pull water line off. Replace with valve assembly in reverse order
