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William
September 18, 2022
Having trouble with the ultra heat burner. When you turn it on to any setting it goes to high and will not shut off. Thanks
For model number LDE4413ST
Hello William, thank you for your inquiry. Our research on your model number suggests that the issue is likely to be with the Rotary Switch, part number PS11761171. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair!
This doesn’t happen all the time. One time could not push button to shut off oven, button wouldn’t work. Twice could not turn oven on by pressing the start button. And once, pushed start button and oven came on, then went to press numbers for the temp and could not press the numbers, but was able to press the shut off button .
For model number LDE4413ST
Hello Sherry, thank you for contacting us. We have concluded that the issue is with the touch panel assembly, part number PS11758502. We would recommend replacing it to fix the issue. Glad to be of help!
When the oven is on i can hear an occasional double click coming from back of the stove. I know some clicking is considered normal. But the double clicking had me concerned. Everything seems to be operating normally. Thanks
For model number LDE4413ST
Hello and thank you for writing.
It certainly sounds like it could be a faulty thermostat PS3530468 and/or possibly a faulty motor fan PS11761138, you should check for signs of damage, and replace it if necessary. We hope this helps. Please contact us anytime if you require further assistance.
Slow preheat. Looking for part number for top oven lower burner element and same for upper oven door gasket. Thank you
For model number LDE4413ST
Hello Mike, thank you for your question. We have researched the model you have provided, and part number PS12590567 is the correct part for your unit. If you need help placing an order, our customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Was preforming a self clean and the power went out and when the power came back on I have no power on the controls. Can turn a cook top eye on and the light showing it on come on but never heats up. I checked to make sure I was getting power at the control board and it’s good.
For model number LDE4413ST
Hello Paul, thank you for contacting us. The issue is probably related to the thermostat, part number PS3530468. This thermostat protects your oven from excessive heating and will shut the oven heat off if excessive heating is detected. When blown, it will not let the oven turn on. If this does not help, the main PCB, part number PS11761287, is probably faulty. It monitors the temperature and controls the oven heat. Customer service is always available to help you place an order if you are having trouble doing so. Good luck with your repair.
Dropped a hammer on the range while removing a ceiling light. Viewed a How-To video on Google. Ordered the needed parts. Followed the steps from the How-To video. Reinstall was a bit tricky by myself - could have used an extra set of hands. I have a few words of caution: 1) Put something between the range top and range - like a sheet or drop cloth - to prevent a dropped screw from falling into a crevice in the stove. I dropped a screw and was unable to retrieve it, even with a magnet. 2) Makes sure you remove all bumpers, screws, clips, etc. from the item being replaced and put them on the new item if the new item does not come with replacement bumpers, screws, etc.
Unplugged oven electric and turned gas off. Removed all back covers from the unit. Removed the cover on the inside covering the burner and fan in the back of the convection oven. Removed the nut securing the fan to motor shaft with helper holding the motor. Removed the three electrical wires attached to motor, making note where they go. Removed screws mounting the motor to oven. Removed motor cooling fan and shaft spacer from old motor. Fit in same orientation on new motor. Replace all parts in reverse order, restore gas and electric, turn on and test.