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Stan
February 4, 2020
I recently had the right front heating element stop working. I ordered a replacement from your stock and installed with all wires connected correctly. Still not working. I used a volt meter to check current to the element. With the control switch off it shows one hot(red ) wire with current to the element. When i turn the element switch on four of five wires show current but no heat on the element. Any idea what's going on. I checked the left front element the same way and it works along with the back elements
For model number LDE3037ST
Hello Stan, thank you for your question. If the element was ordered and replaced and it still doesn't work, the issue would be with the burner switch for that unit, I believe. We would recommend replacing the switch. I hope this helps.
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Stan
February 5, 2020
You recommend replacing the burner switch for the element. Where is this switch, it does not show on the parts diagrams. Do you have the needed part?
For model number LDE3037ST
Hello, Thank you for your question. This is the board that will control the cooktop elements- PartSelect Number PS3645627. Thank you for your inquiry, good luck with this repair.
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Clinton
March 2, 2020
How to remove lower oven door
For model number LDE3037ST
Hello, Thank you for your question. In order to get your door off, you will need to open it up enough that the spring/latch on the hinge is opened. You will need to insert a key or something in that area to hold it open when you take the door off. Once you get that in there you should be able to crack the door and slide it off the hinges. We hope this helps.
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Martha
October 10, 2022
Oven does not hold temperature
Will reach a setting then drop
Have to always watch every 15 minutes and reset temperature higher
Upper bake element does not turn on
For model number LDE3037ST
Hello Martha, thank you for writing. Located in the Upper cavity, there is a Broil element part PS16222929 and there is a Bake element part PS7795451. We recommend replacing the bake element. Good luck with the repair.
Dropped a hammer on the range while removing a ceiling light. Viewed a How-To video on Google. Ordered the needed parts. Followed the steps from the How-To video. Reinstall was a bit tricky by myself - could have used an extra set of hands. I have a few words of caution: 1) Put something between the range top and range - like a sheet or drop cloth - to prevent a dropped screw from falling into a crevice in the stove. I dropped a screw and was unable to retrieve it, even with a magnet. 2) Makes sure you remove all bumpers, screws, clips, etc. from the item being replaced and put them on the new item if the new item does not come with replacement bumpers, screws, etc.
Initial failure of over range microwave Aug 3rd. Control Panel worked but no heat. Took to local LG authoriaed local repair place. They fixed it quickly and we re-installed it. Worked fine for 2 months then had similar failure again. Agaim took to same authorized repairer. They kept unit for 3 months but finally concluded theu could not fix it and suggested we contact LG for a partial refund. When they tested the unit during re-assembly in my presence, there was a blue flash and the fuse blew. Since we had built a custom tile mural back splash around this unit, I brought it home, ordered a number of time delay fuses new capacitor and two new high voltage diodes. However, using my Fluke DMM, I checked the existing capacitor and high voltage diode and they checked OK so I just replaced the time delay fuse. The high voltage transformer leads had 2 possible ways to connect to capacitor and diode. Tried one way, plugged unit in and turned it on, and immediatly blew the fuse. Replaced the fuse and reversed the high voltage transformer connections,amd turned unit pn, and it worked perfectly. Since we had experienced several power failures during the time of the original failure, the repairer concluded that power spikes might be at fault, so I also purchased a TrippLite ISOBAR4ULTRA 3300 Joule surge protector between wall outlet and microwave, and re-installed over range. It has worked perfectly since.
