***NOTE: Ice maker does NOT come with the bail or shut off arm. You must order them separately if required. It does come complete with flat and round plug wiring harness, the mounting hardware, and th...
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This part is accessed from the front of the appliance in the bottom left-hand corner in top-freezer refrigerators. It is white in color and measures 1-1/8 inches deep, 2-1/8 wide and 10-1/2 inches hig...
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4 questions answered by our experts.
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Cheryl
October 18, 2021
Why isn't the board working. The refrigerator has stop working
For model number KUDF204EPA00
Hello Cheryl, Thank you for the question. If the appliance and the board are not operating, the board is defective and will need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Ice maker was not making ice, replaced ice maker and manually filled. Freezes but does not cycle with the new ice maker.
For model number KUDF204EPA00
Hello Greg, thank you for your inquiry. Ensure that all electrical connections to the ice maker are secure and properly connected. Loose or faulty connections can prevent the ice maker from cycling. And check the ice maker is getting water supply. If this does not help, we would suggest you replace the control board, part number PS11757418, to fix the issue. We hope this information is useful!
Hi Thomas, thank you for reaching out. If the control panel is not working, first try resetting the refrigerator by unplugging it for a few minutes and then plugging it back on. If the issue persists, then you may need to replace the display control board, part number PS11725977. Good luck with the repair!
Lower freezer unit works fine. Top refrigerator freezes products. Thermistors tested out ok. Where do I go from here?
For model number KUDF204EPA00
Hello Bradley, thank you for your question! The issue is most probably due to a faulty control board, part number PS11757418. Good luck with your repair!
I backed out the 2 top screws about a quarter inch and then removed bottem screw with a quater inch nut driver. I then lifted Ice Maker clear of the two top screws and lowered it enough to unclip the power connection with a small screwdriver. The new Ice Maker was wired correctley for my refrigeator so all I had to do wea reconnect the power connection and mount new Ice Maker on the two top screws and install the bottem screw. It took e while for the new Ice Maker to start it's cycle but after it did, it worked GREAT. Part Select service was OUTSTANDING, ordered part one day and received the next. THANKS!!!!
I am NOT a handyman, and my family laughed at me when I said I was going to fix the ice maker all by myself. I ordered a replacement ice maker. When it arrived, I opened the box and read the instructions. It seemed easy. I removed the old ice maker, with a socket set. I then took off the shut off lever from the old one and placed it on the new one, since the new one didn't come with it. I then put the new one in place. All the parts fit perfectly. The ice machine was making ice within an hour. My family was amazed... and I got the last laugh!
Removed 2 screws holding water fill tube to rear of refrigerator and pulled out, matched old part with new to make sure of proper match. Guide new fill tube thru hole, making sure it is aligned with slot in ice cube tray on inside of freezer. Install new plastic line from water pump outlet to water fill tube, check for leaks, job done.
