The rotating ring in your microwave rests under the microwave plate, and allows it to rotate when the microwave is running. It is a round plastic ring with 3 wheels spaced out around the perimeter. If...
This part is the replacement high-voltage diode for your microwave. It is approximately 3 inches long and is sold individually. The high voltage diode is an electrical current control device inside yo...
There are two different couplers (also known as a turntable shaft) that can be used for this tray - a male D-shaped shaft and a female D-shaped shaft. The couplers are sold separately.
This is the replacement damper bracket for your microwave. It is made of plastic and is approximately 11 inches wide and 3 inches long. The damper bracket attaches to the outer cabinet and directs air...
This mounting plate, also known as a bracket, is crucial for keeping your microwave mounted to the wall, when placed above the stove. This OEM part is sold separately from the screws that are needed t...
This part is the replacement plastic rivet, or stirrer fan cover clip for your microwave. It is made of white plastic and is approximately ¼ inch in diameter, and ½ inch long. The plastic rivet holds ...
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Susan
December 19, 2019
The handle on my microwave broke at the bottom. Where would I be able to order a replacement?
For model number JNM1541DM5BB
Hi Susan,
Thank you for your question. The part number listed under your model number for the handle is PS10065137. If you like, you may purchase the handle from us. You may order it either online, by visiting our live chat sessions, Monday to Friday from 8AM to 4PM EST, or by calling our customer service line at 1-888-738-4871 and anyone will be happy to assist you. We hope this helps. Thank you and have a great day!
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I followed the generic trouble shooting directions on the web site. It suggested either diode, capacitor and/or magnetron. I test each. All tested OK except diode. It was supposed to measure open in one direction and appox 200k ohms in the other direction. My diode measured open in both directions (tried multiple times, multiple settings). I replaced the diode. The order process was great and it shipped immediately. I knew I was in trouble when I measured the new diode and it too was open in both directions. It was easy to install but unfortunately no joy - did not solve the problem. At this point it is likely cheaper just to buy a new one
I broke the tray glass in the microwave cleaning it so this was a no brainer. The best part of this was the PartSelect experience. I ordered the part on the 30th of December and received it on 3 Jan!!! I have used PartSelect before for fridge repair and had the same experience.
