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Jim
February 16, 2020
Screen has locked on it and nothing works
For model number JMC8130DDW
Hello Jim,
Thank you for your question. Our sources suggest replacing the door interlock switch kit under part PS373050 for your model to fix the touch pad issues with your microwave. We hope this helps.
After shopping all over town trying to find a new tray I discovered PartSelect.com, I called and ordered the tray and received it the next afternoon. It couldn't have gone smoother.
1. I went to the internet to find the service manual for the Maytag microwave. 2. I opened up the oven and started measuring the resistance of the diode, capacitor, transformer, and magnetron between terminals and then to ground. The transformer and magnetron were well within the resistance limits. The diode was shorted in both directions(+-). The capacitor was fully open in both directions -- high resistance. 3. I ordered the 2 parts, installed them, and ran the oven. Worked perfect first time. 4. Reinstalled oven and worked ever since (1 week so far). 5. The secret was that the transformer had a load hum. I figured the transformer was OK. The magnetron had no short between filaments and ground to filaments. The only two left were the diode and capacitor. The first two are about $200 -- almost the value of a new microwave. The $70 repair was well worth it. If the first two were still bad, then tempted to buy a new oven.