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Frank
June 24, 2021
How to re secure the glass oven door? It fell off and is not damaged.
For model number JGBP90MEH1BC
Hi Frank,
Thank you for contacting us. We have installation instructions for installing the exterior door glass listed with the part on our website. When you bring the part up on our website, click where it says "Customer Repair Stories" and it will take you to the instructions. We also have a YouTube Channel that you may reference for videos. Under PartSelect Community at the bottom of our webpage, you will find the link to our YouTube Channel. Once there, scroll down to where it says Range/Stove/Oven Repair and click "Play All". This will bring up our repair videos. We have included a link to a repair video for you. The oven in the video may not be yours, but it will give you an idea on how to install the part. We hope this helps! If you have any questions, please let us know.
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Frank
June 24, 2021
Oven glass fell off. Need instructions on how to reinstall it?
For model number JGBP90MEH1BC
Hi Frank,
Thank you for your question. Here are some instructions that a customer posted on how he fixed the exterior oven door glass, "First I removed the oven door handle from the inside by removing the 2 screws. The screws have standard hex heads. You need to be careful you don't strip them. Once you remove the 2 screws for the handle the outside frame for the door will come away from the oven. You then need to remove the frame by unscrewing 2 screws at both the bottom left and bottom right corners of the door. Once you remove these, the exterior door frame will come away from the oven. The replacement glass actually sits on the outside of the frame. You simple need to slide it up into the top edge of frame. There are little grooves that hold it at the top. Once you have it in place, slide the bottom edge of the glass into the grooves on the bottom of the front door. Replace the 2 screws at the bottom right and left corner and then tighten the screws for the handle on the inside of the oven door and you're done. Pretty simple really." We hope this helps! If you have any questions, please let us know.
This repair is EASY if you know how to use an ohm meter. If not, seek help for this step.
SYMPTOM: The oven (JKP27WOP3WG or JKP27WP3WG and many ovens like it ) was not getting hot enough. Verifying the cooking temperature with an typical oven thermometer, I was able to determine that the oven was cooking temperature was about 150 degrees to low.
FAILURE POINTS: There are two logical failure points (1) The oven sensor ( WB21X5301 about $75), or the (2) the controller board (PS238233 about $252). In my case it was the controller board. When replaced the oven worked beautifully.
REPAIR: As with any repair, you MUST DISCONNECT POWER TO THE UNIT BEFORE SERVICING!!!
Pull oven from the wall: - Disconnect power by flipping the circuit breaker to the OFF position. - Remove the top flange / cowling from the top of the oven (it just pulls off) - Remove two screws under the top flange / cowling - The whole unit easily slides out, but it is highly recommended that you use two people to place the oven on the floor.
As a diagnostic between these two parts, if the oven sensors measure approximately 1.1K ohms of resistance at room temperature, then it is probably not the sensor. The oven sensor wires are connected to two white wires that run up to the controller board. You need to disconnect the oven sensor to make the measurement. You may either completely remove the oven sensor by cutting the wire (be sure to allow yourself enough slack so that they may be safely reconnected) where it connects to the white wires, OR, (preferred method) if leaving the oven sensor partially installed, - Remove the top sheet metal cover (10 screws) - Remove the service connect cover (2 screws - this is where the main Power cord comes into the unit) - Disconnect the white wires from the controller board (this connector which also includes other circuits is on the left side when looking at the controller board). - Remove two screws from oven sensor but just let in dangle down so that you can put the sensor in the ice water / boiling water.
Measure the resistance under the following conditions. Your ohm meter should read APPROXIMATELY... - 1.02K ohms in ice water - 1.09K ohms at room temperature - 1.36K ohms in boiling water. If you get approximately these readings, then it is NOT the oven sensor. If that checks out then re-install the sensor AND the connector.
If it is NOT the sensor, replace the controller board. - Take a moment to write down the color of the wire to the LETTERING (N, L, G, C / COM,,,) on the controller board. The connectors are in different locations on the new controller board so the wire color to the letter designation is significant. - Carefully remove the wires one at a time - VERY carefully remove the keypad ribbon cable from the right side of the controller board. -- The ribbon cable will disconnect by releasing some little pressure clips on the side of the connector. - Remove the controller board (4 screws) - Install new controller board (4 screws) - VERY carefully connect the keypad ribbon cable on the right side. -- Make sure that the connector is in the OPEN position first, then, -- Slide in the cable ensuring that all parts of the ribbon made it into the connector, then -- Press down on the connector locking tabs. - Reconnect each wire to the correctly lettering on the board. -- Again, the connectors MAY BE in a different order on the replacement controller board. Match color to letter. - Reconnect the (5 wire?) connector that includes the white oven sensor wires. - Make sure everything looks normal, (i.e. no wires are pinched, remove tools from top of oven area, etc.) - Re-install top cover. - Re-install service connect cover.
You can test the unit while it is out of the cabinet, - Make SURE that all sheet metal covers are in place. - Flip power breaker to "On". - Test that oven gets to the desired temp.
Really simple..Opened the top of the oven and followed the four wires hooked to the igniters on the burners to the back of the oven. Unscrewed top section in back of oven. Found spark module screwed to uppper back of oven on right side. Used a nutdriver to take a few screws out of upper back of oven. Unscrewed spark module from oven. There are six wires - four to the burners and two to the power supply....Wires are attached by connectors so didn't have to do anything but pull the connectors off the old spark module one at a time and push them onto the new spark module matching postion of each wire. Screwed spark module back onto back of oven. Screwed back section of oven back onto rear of oven, and that was it. Works perfectly. Saved more than $100 for service call and whatever elevated price they'd charge me for the spark module.