JFFCC72EHL02 Maytag Refrigerator - Instructions

Purchased new motor from Partselect.com. When it arrived it came with a new rubber washer that fitted on top of new motor that was not on old motor, that how water got into old motor. However, the instruction sheet did not give info on how to access the proper way to the motor that is the door. Not wanting to damage the freezer door assy. called in a tech who made it look easy, but even he had a little problem locating access panel that was directly under the motor in the freezer side of the door. After that it was a piece of cake.

This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.

Removing the old unit was difficult. The light was clearly designed for installation not for ease of repair. Since I was concerned about marring the surface of the refrigerator I used a paint scraper to get under the lip of the light and another smaller paint scraper to lift the unit away from the body of the refrigerator. It does not just "pop off". I eventually did get it free without any damage to the wall of the refrigerator. The repair was then very easy. There was a connector that was easy to separate allowing for the removal of the old unit without cutting any wires. The new unit had a mating connector, which easily connected to the old connector in the refrigerator. After some pushing I was able to install the new unit into the hole in the refrigerator. It does not exactly "snap in".

Unplugged and empty refrigerator, completely defrosted refrigerator using a hair dryer to speed up the defrosting, put a lot of towels on the floor to soak up the water when the ice melts. Removed all refrigerator racks and drawers, then remove the white plastic and styrofoam condenser cover. You will then see the thermistor, cut the two small wires connecting the thermistor to the harness leave yourself as mush wire as possible. Splice in the new thermistor and put the refrigerator back together.

researched on line and found the wiring was in series and I the suggestion was to replace the first light in the series that was in the freezer. Ordered the replacement light board and took out the existing light and pooped in the new one. Lights now all work! 15 minutes at tops.

Everything worked perfectly---thanks to the suggestion of your call center agent. She suggested that since the replacement door handles were no longer available, I should consider repainting them--it worked like a charm. Please tell her she was a life saver. We rent that house in Fl and my returning tenants had complained about the discoloring refer handles. Thank you

Remove first cover remove the light panel and replace it
Install everything back...

From Donna Turner acct # 190766

I ordered Refrigerator/freezer light board PS11702378

You substituted for a single light module

I troubleshooted and decided to order from your company the light board. You changed my order. I researched what you sent and thought, ok, we'll identify the one light that is out and replace only that...

My paid electrician spend well over an hour inside the frig, and confirmed that all 3 lights in fact work fine, and the problem is above the wiring harness, and what you sent is not correct.

The package has been opened. You substituted my ordered part, it did not remedy the problem, I want a full refund, including S&H

Please advise/sent me Return Authorization, whatever your company policy is.

Thank you. Donna Turner

pulled the top shelf and poped open the door and replaced the filter

Very simple, easy, and quick! Anybody can do it!!

Very easy doit repair. Watched Youtube video helpful. Small nut driver and flashlight the only tools needed. Ordered part with standard delivery and received the new motor in under 24 hours! Impressive. I will use Part Select again! So happy to have a working augur. No more stale ice at the bottom of the bin. No more scooping ice with fingers!

I carefully matched the model number to replacement part cross-reference and ordered the Part.
You-tube instructions were accurate except for the plug wire that prevented removal of the auger motor. It took significant maneuvering to drop the old motor. The new motor fit in better but the male plug configuration did not match the female plug from the refrigerator.

A lot of wasted effort and time as well as expense! What good is matching replacement parts when the replacement is not correct?

Remove and replace

I thought this was going to be much more difficult than it was. Take the bottom access door off (using a small socket - same size for all screws). Disconnect the plug to the motor. Unscrew the 4 screws holding the motor. Take the motor out. Unscrew the shaft screws on top (only 2) so you can manipulate it if need be up and down or spin it. Insert new motor and make sure shaft is seated correctly into the motor head. Screw motor back in. Screw shaft back in. Plug up motor. Screw bottom door back on. You are done. EASY!! Took me about 10-15 minutes to do. Much easier than most things.

Replaced motor