Models > JES831WB01

JES831WB01 General Electric Microwave - Overview

Sections of the JES831WB01

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FUSE – Part Number: WB27X10928
FUSE
★★★★★
★★★★★
(1)
PartSelect #: PS1481237
Manufacturer #: WB27X10928
This ceramic microwave fuse is just over an inch in length. It is white in the center, and metal on both ends. This is a 20-amp fuse, and is used to power your microwave. If the touch pad on the micro...
$16.70
  Special Order
Cooking Tray – Part Number: WB39X10003
Cooking Tray
★★★★★
★★★★★
(1)
PartSelect #: PS248248
Manufacturer #: WB39X10003
This part actually measures 12.5" in diameter and may be smaller than the original tray. This tray is rotated when the microwave is turned on.
$146.96
  Special Order
Secondary Door Switch – Part Number: WB24X829
Secondary Door Switch
★★★★★
★★★★★
(1)
PartSelect #: PS237421
Manufacturer #: WB24X829
  No Longer Available
Oven Cavity Thermal Cut Out – Part Number: WB27X10985
Oven Cavity Thermal Cut Out
PartSelect #: PS1993849
Manufacturer #: WB27X10985
Also known as a Sensor or Fuse. This part will trip once the inside of the cavity overheats and exceeds the recommended temperature.
$44.50
  Special Order
Turntable Drive Motor – Part Number: WB26X10024
Turntable Drive Motor
PartSelect #: PS237758
Manufacturer #: WB26X10024
$84.60
  Special Order
High Voltage Diode – Part Number: WB27X1160
High Voltage Diode
PartSelect #: PS239843
Manufacturer #: WB27X1160
This diode has a 1/4" female connection and an eyelet.
  No Longer Available
Capacitor – Part Number: WB27X10011
Capacitor
PartSelect #: PS239120
Manufacturer #: WB27X10011
The capacitor is an electric circuit element that is used to store charge temporarily.
$138.14
  Special Order
Door Push Button – Part Number: WB03X10066
Door Push Button
PartSelect #: PS226790
Manufacturer #: WB03X10066
When pushed in, this piece opens the microwave door.
$18.02
  Special Order
BRACKET H V C – Part Number: WB06X10009
BRACKET H V C
PartSelect #: PS227725
Manufacturer #: WB06X10009
  No Longer Available
DOOR LEVER – Part Number: WB06X10186
DOOR LEVER
PartSelect #: PS227899
Manufacturer #: WB06X10186
  No Longer Available
Spring - Button – Part Number: WB09X10009
Spring - Button
PartSelect #: PS230712
Manufacturer #: WB09X10009
  No Longer Available
FUSE HOLDER – Part Number: WB06X10034
FUSE HOLDER
PartSelect #: PS227749
Manufacturer #: WB06X10034
  No Longer Available

Questions And Answers for JES831WB01

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Common Symptoms of the JES831WB01

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Won’t turn on
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No heat
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Doesn’t shut off
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Touchpad does not respond
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Tray won’t turn
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Microwave completely stopped working
Turned out the issue was easily solved by replacing a single, inexpensive fuse.

First off, UNPLUG THE MICROWAVE.

The fuse is located under the plastic grill at the top of the microwave. It's held on by two screws. Once you've removed the screws and taken off the plastic grill, you go to the right side of the microwave and remove another screw that holds a small metal grill in place. Removing the small metal grill is probably the toughest part of this repair. You kind of have to rock it back and forth a bit to get it to release. Once that's off, you can get to the fuse. I removed the burnt out one with a pair of needle nose pliers. I also put a small piece of cardboard under the fuse when I did this so I didn't accidentally drop it into the innards of the microwave. I did the same thing when I replaced the new fuse. I then plugged the appliance back in and made sure it worked. Once that was confirmed, I replaced both grills.
Parts Used:
FUSE
  • Kim from Cliffside Park, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
953 of 1228 people found this instruction helpful.
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A Cooking Tray developing a growing crack
The unbelievable happened. Our glass carousel cooking tray developed a crack. Each day the crack got longer. I ordered a new one on Tuesday and it arrived the next morning just before the cracked one completely cracked. I have never experienced such fast service. I highly recommend PartSelect and their helpful service.
Parts Used:
Cooking Tray
  • Ruth from New Bern, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
474 of 479 people found this instruction helpful.
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plate broke
replaced the plate
Parts Used:
Cooking Tray
  • craig from lindenhurst, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
462 of 553 people found this instruction helpful.
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