JES1855PBH04 General Electric Microwave - Instructions

This was probably the easist repair ever. Turns out the shaft of rotating ring assembly that fits over the turntable motor was cracked, so the motor was unable to enage the ring assembly to move it around.

1. lift off (remove) the round glass tray

2. remove the old rotating ring assembly. There was a cracked plastic piece of it still on the motor shaft that I removed with a pair of pliers.

3. slide on the new rotating ring assembly - be careful of the orientation.

4. replace glass tray

My box arrived within 2 days of ordering.thank you so much. obviously it was very easy to install.
Rachelle

The carousel stopped rotating on my microwave oven because the plastic assembly that rotated underneath the platter had split at the point where it fit on to the rotating shaft underneath the floor of the microwave. I ordered a new plastic assembly and popped it on to the shaft. Problem solved in less than a minute.

I'm very impressed with the quailty of the product and the shipping speed. I had the new microwave plate in 2 business days. No difficulties with installation, obviously.

Removed the old rotating ring guide that was broken on the bottom and replaced with the new part I ordered. Only suggestion is if it doesn't rotate check how you inserted the new part - it has to be a certain way. Works just fine.

After picking up the broken glass and cleaning up the mess, I looked up GE microwave turntable plate and came across this site! Easy to order on their website, good price, and quick delivery.

The plastic part which rotates broke and I was about to call and order another microwave. Much to my surprise, this was so easy to just slip into place. Voila!!!!!!!!! now the glass rotates.

Just open de microwave door, carefully pull out the old ring and then just put the new one on it. Don't push it down!! Just gently turn it until it falls in place.

Note: the axis of the old rotating ring may break, so be very careful when pulling it out. Do it straight up, to avoid leaving a piece of it next to the electric motor axle.

Replaced the 16" tray with a 14" tray. Works great now. Took about 20 seconds to take out the old tray and put in the new.

It took longer to figure out the part # than it did to fix. I took out the dish, pulled out the old assebly, slid the new one in and I was finished.

It was so easy to order a new glass plate ! Love this web site,

Followed video instructions

Inserted new piece into the hole in base. Placed on the glass top. Piece of cake!

replaced the rotating ring

I installed the new "Rotating Ring Guide" by setting it on the floor of the microwave with the gear socket going through the bottom of the microwave to engage the gear that turns the rotating ring guide. I then set the glass cooking tray upon it and the job was done. About 30 seconds start to finish.