JES1036NLC01 General Electric Microwave - Instructions

The unbelievable happened. Our glass carousel cooking tray developed a crack. Each day the crack got longer. I ordered a new one on Tuesday and it arrived the next morning just before the cracked one completely cracked. I have never experienced such fast service. I highly recommend PartSelect and their helpful service.

replaced the plate

I ordered the part and when I recieved it, I saw that I had orderd the wrong size. I called and customer service was very friendly and helped me to get the correct part. they sent the new part out and even though it was christmas hollidays I recieved it the day after Christmas. Great Company

I went on line and tped in GE your web site came up. It didn't even take 5 minutes to order the part. The best part was I ordered it on Sunday and when I got home from work that Tuesday it was at my front door. I will certainly use your company again.
Thank You

Opened the box and put the new tray in the micro wave. Drank a beer and made microwave popcorn. The End!

i had to replace the cooking tray after 9 yrs as i dropped it and broke it. i ordered the new tray in feb and rec'd it right away. the new tray mysteriously burst one day in the microwave after a few weeks. i spoke w someone at partselect and they replaced it right away. wonderful customer service. thank you.

We were so happy to be able to order a replacement glass microwave tray after I broke ours during cleaning. In this throw-away world we live in, we assumed we would just have to buy a new microwave but ours was only two years old so we really didn't want to do that. We found the same microwave at the store but it had gone up in price quite a bit. Ordering this plate as a replacement part just made financial sense, and it was so easy to order. It arrived very quickly and we were extremely pleased with the whole experience.

put cooking tray in place

There are 4 thermostats (aka TCO = Thermal Cut Out) in the GE JVM1440BH04
The schematic is under the cover in a black envelope to the top left of the unit if you face the door.

Check the fuse first. You can remove the front grate, then the numpad on the right. The fuse is right behind it. It's a 250V 20A Class F fuse.

There are four (4) TCOs or Thermal Cut Out thermostats in this puppy:

1) There is a thermostat behind the button panel to the left, facing down. If blown, it breaks the power coming into the unit and will cause a no power situation.

2) There is another TCO or thermostat near the top lamp, to the left, in a small cavity. That one also breaks power to the unit and will cause a no power situation. It's a 100 C / 0 C thermostat. This was the one that blew on me after I left the stove running (for heating in a black-out) under the microwave.


"Cavity TCO" or "Thermostat" part number 61 on the schematics, part number PS239319


3) There is yet another power-breaking TCO or thermostat in the cavity behind the fan that cools the microwave coils. You have to remove the sheet metal on the right of the microwave to access it. This one also breaks power and will cause a no power situation.

1), 2) and 3) should test out to be 0 Ohms with a resistance meter (Digital Multimeter) if working correctly.

4) There is a thermostat which normally does not let current through it. It is mounted in a vertical position to the back wall behind the front panel on the right. This one is used for the sensor reheat function apparently and will close when the temperature in the microwave reaches approx. 60 C.

4) should have infinite resistance with a resistance meter under normal circumstances.

Remove microwave outer cover. Turn on side & locate the upper & lower door switches. Better to replace in pairs even if one is ok. Remove the wire harness to each switch. Then replace switch and re connect the wire harness. Re attach outer cover
and test to see if that solved the problem. If so then well done!!

First I disconnected the power and opened the door. Then I removed the top screws holding the top vent louvers, then removed the screw at the top of the touch pad. The touch pad removes by sliding up slightly then tilting top out. I unscrewed two screws holding the door latch assembly. Press the tab to remove and replace switch. Reconnect wires, reseat latch mount by placing top bracket tab in place first, allign and secure with screws. Reseat touch pad by placing bottom tabs in first, tilt forward and press up to seat top tabs, secure with top screw. Secure vent louver screws, plug in and watch your microwave work again.

I unplugged it, removed the outer shell with torque bits and a screwdriver, drained the main capacitor, and began debugging the circuit with my fluke multimeter, found the bad primary interlock, googled the part number, ordered the part, received it in 2 days, replaced the interlock in about 2 minutes, and put the cover back on. Fixed. Saved me about $200 over buying a new unit and was grateful for partselect's great service.

-Keith Packard

Removed screws holding outer shell. Pushed in door handle to identify faulty switch. Ordered part. Pryed switch out with screw driver and unplugged. reinstalled new switch. Presto. BUT... I did NOT use both hands while working on the microwave. I did not release the energy from the capacitor or whatever holds the killer amperage even when unplugged. It would be advisable to do this first. I did not because it seemed complicated, so I was EXTREMELY CAREFUL about not touching anything else inside the unit. I used one hand only so if I did touch something I would not get juiced through the chest. It was a piece of cake repair, but I would not go deeper without doing the discharge routine.

Had trouble isolating the problem, so I had a repairman identify the problem, then I ordered the part and replaced it myself.

Removed screws holding the grill in place. Removed air filter, removed screw holding plate under the filter in place. Reached in under fan cowling to find the thermostat cut-out. Disconnected the two wires. Put the new thermostat in place. Replaced screws plates and filter in reverse order.

PS240270
Ceramic Fuse - 15 Amp
Easy installation , remove microwave cover housing ,locate fuse by door catch & replace..
Received quickly..
Replaced fuse , removed microwave cover housing , located fuse adjacent door catch removed & installed new fuse...