Models > JEM31SF01

JEM31SF01 General Electric Microwave - Overview

Sections of the JEM31SF01

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Manuals & Care Guides for JEM31SF01

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Secondary Door Switch – Part Number: WB24X829
Secondary Door Switch
★★★★★
★★★★★
(1)
PartSelect #: PS237421
Manufacturer #: WB24X829
  No Longer Available
Monitor Door Switch – Part Number: WB24X830
Monitor Door Switch
★★★★★
★★★★★
(1)
PartSelect #: PS237422
Manufacturer #: WB24X830
$47.21
  Special Order
Cooking Tray – Part Number: WB49X10097
Cooking Tray
PartSelect #: PS651544
Manufacturer #: WB49X10097
This glass tray rotates in your microwave ensuring more even temperatures.
$108.08
  Special Order
Turntable Guide with Rollers – Part Number: WB06X10304
Turntable Guide with Rollers
PartSelect #: PS228014
Manufacturer #: WB06X10304
This roller guide sits underneath the glass turntable tray.
$76.42
  Special Order
Thermostat Cut-Out – Part Number: WB27X10195
Thermostat Cut-Out
PartSelect #: PS239319
Manufacturer #: WB27X10195
Also known as Thermostat or Humidity Sensor for Fault Code.
$47.59
  Special Order
Diode – Part Number: WB27X10597
Diode
PartSelect #: PS239740
Manufacturer #: WB27X10597
This part allows power to go one way only.
$72.08
  Special Order
FUSE 250V 15A – Part Number: WB27X10454
FUSE 250V 15A
PartSelect #: PS239596
Manufacturer #: WB27X10454
$6.40
  Special Order
Turntable Drive Motor – Part Number: WB26X10024
Turntable Drive Motor
PartSelect #: PS237758
Manufacturer #: WB26X10024
$84.60
  Special Order
Capacitor – Part Number: WB27X10011
Capacitor
PartSelect #: PS239120
Manufacturer #: WB27X10011
The capacitor is an electric circuit element that is used to store charge temporarily.
$138.14
  Special Order
Magnetron – Part Number: WB27X10585
Magnetron
PartSelect #: PS239727
Manufacturer #: WB27X10585
This part is used to generate microwave energy/heat.
$223.65
  Special Order
Under The Cabinet Mounting Kit – Part Number: WX4-A019
Under The Cabinet Mounting Kit
PartSelect #: PS311867
Manufacturer #: WX4-A019
This kit comes with all pieces necessary for mounting the microwave.
$122.02
  Special Order
DOOR-FILM – Part Number: WB06X10490
DOOR-FILM
PartSelect #: PS752013
Manufacturer #: WB06X10490
  No Longer Available

Questions And Answers for JEM31SF01

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Robert
May 19, 2023
Microwave stays on or hums after use. Shuts of with door open. After looking through the website it could be main door switch or magnetron. I would to try door switch. How do you access this. Thanks
For model number JEM31SF01
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Hi Robert, thank you for contacting us. The secondary door switch, part number PS237421, is located behind the control panel. You will need to remove the control panel for it to access it. We hope this information helps!

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Robert
May 26, 2023
From prior question narrowed down issue of microwave stays on with door shut. You recomended secondary door switch. just not sure how to access switch behind control board. Thanks for your help.
For model number JEM31SF01
PartSelect logo
Hi Robert, thank you for reaching out. To get access to the door switch, you may have to remove the control panel. For this, generally, remove the right base plate and the front of the control panel. Then, remove the control panel wires by pressing the tabs. Once the panel is removed, the latch body and the switches will appear. We hope this information helps!

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TRISHA
March 8, 2023
A loud buzzing sound when turning on Turn table does not move
For model number JEM31SF01
PartSelect logo
Hello Trisha, thank you for contacting us. We have researched and found that you need to check the following parts: the turntable motor, part number PS237758, magnetron, part number PS239727, and the turntable roller guide ring, part number PS228014. Check each part and replace the defective ones. After this repair, if the issue still persists, then you may need to check and replace the control board, part number PS753835. Good luck with the repair!

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Common Symptoms of the JEM31SF01

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Doesn’t shut off
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Won’t turn on
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No heat
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Tray won’t turn
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Touchpad does not respond
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Microwave Cooking Tray Missing
I ordered a microwave cooking tray from PartSelect; userfriendly site; and within two days, my part was delievered and easily installed. Thank you PartSelect!
Parts Used:
Cooking Tray
  • Chris from Elmhurst, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
522 of 590 people found this instruction helpful.
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Broken oven tray
replace new tray with no tools needed
Parts Used:
Cooking Tray
  • Scott from Atlanta, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
442 of 522 people found this instruction helpful.
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light worked, timer and control pad worked, but no turntable, no heat, no noises of any sort, just didn't start up
Noted on partselect.com that someone else with this problem, found it to be secondary door switch. There are three door switches in this model, but online info noted that one of the three might feel "soft" (in my case, one switch clicked in a rather "jiggly" way, the other two were strong decisive clicks.) To access the door switches on this model was the only difficult part. First use a torx bit to remove the two torx screws below the latches inside the microwave. This frees the latching part inside, that holds the door switches, which you will remove after you take off the control panel. The top grill has to come off before you can remove the door panel. Remove the screws above the grill, on the microwave top cover, The grill on this model is covered with a panel that moves out when it vents. After removing the two top screws, the covered grill vent slides left to remove. Be careful, as the sliding tabs are plastic. Wiggle and jiggle it, to slip it off. Below the removed grill, is a small metal grill with one screw in lower center. Remove that screw, and wiggle that out. You'll then see the one screw that holds on the control panel. Remove this screw, and lift the control panel up to remove. Again, go slowly and gently, as the bottom tabs holding the control panel in, are also plastic and easily broken. Lay the control panel on something, (I used the coffee maker) and pull out the wire bundles tucked on the left, that are attached to the latching panel. Wiggle the latching panel gently to lift it up off of it's plastic tabs and pull it out towards you, so you can see the three door switches. Each switch (part number WB24X829) has a little black switch on it. Feel each switch with either your finger, or a screwdriver to see which one doesn't "click" strongly. The weak one is the one you will replace. The door switches are fitted into a tab, and plugged into their wires. Remove the defective switch, pull out the wires, and replace it with the new switch, plugging back the wires, and slipping it back into it's plastic tabs. Then put everything back together in reverse order. The entire job took me fifteen minutes EXCEPT for figuring out how to slide off the upper grill, which I have told you. A repairman would have cost $150, the part was $18. AND, there's a good chance, the other two switches will get "used up" in the next year or so as well, so I'll be ready next time. Thank you, Partselect, why work all day, to make money, only to give it to somebody else, for fifteen minutes of work. All I needed was the knowledge.
Parts Used:
Secondary Door Switch
  • Marla from Arlington, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
310 of 370 people found this instruction helpful.
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